Senior Business Analyst- Credit Collection/LOS Domain

Position Description

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Senior Business Analyst- Credit Collection/LOS Domain

Position: Senior Business Analyst

Experience: 4-7 Years

Category: Software Development/ Engineering

Shift: General Shift

Main location: India- Bangalore/Hyderabad

Position ID: J0725-0467

Employment Type: Full Time

Position Description: We are looking for a seasoned Business Analyst with strong domain expertise in Credit Collection and Loan Origination Systems (LOS) to support functional design, requirement analysis, and system testing for high-impact finance technology projects. The ideal candidate should possess a blend of business acumen and hands-on testing capabilities, along with strong documentation and stakeholder communication skills.

Your future duties and responsibilities

• Gather and analyze business requirements related to Credit Collection and/or LOS processes, and translate them into functional specifications.
• Prepare detailed functional design documents, process flows, and use case scenarios using tools such as Visio and UI/UX wireframes.
• Develop and execute test scripts, perform manual and functional testing, log defects, and collaborate with the technical team for resolution.
• Support training documentation, user guides, and assist in knowledge transfer to stakeholders or end-users.
• Update system and documentation in alignment with process or configuration changes.
• Collaborate closely with business users, technical teams, and QA to ensure requirements are clearly understood and implemented effectively.
• Participate in test planning, UAT support, and issue resolution
  
  

Required Qualifications To Be Successful In This Role

Education Qualification: Bachelor's degree in computer science or related field or higher with minimum 4 years of relevant experience.

Must-to-Have Skills:

• Strong functional knowledge of 4 years on Credit Collection processes in a banking or financial services environment
• Experience with Loan Origination Systems (LOS) and end-to-end lending lifecycle understanding
• Proficiency in creating functional documentation, UI/UX design mockups, and Visio-based workflows
• Hands-on experience in manual testing, test case preparation, and defect lifecycle management
• Excellent communication and stakeholder engagement skills
  
  

Good-to-Have Skills:

• Exposure to automation testing tools or test management platforms (e.g., Selenium, TestRail, ALM)
• Familiarity with Agile methodologies and tools such as JIRA, Confluence
• Experience in finance system integrations or collections strategy workflows
• Ability to assist in basic training delivery or end-user onboarding
  
  

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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Come join our team—one of the largest IT and business consulting services firms in the world.