Senior Business Analyst

Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

We are seeking an experienced Business Analyst with 6-8 years of relevant experience in the Property and Casualty (P&C) insurance domain, with a strong focus on the USA insurance market. The ideal candidate should have in-depth knowledge of insurance business processes, particularly in underwriting, claims management, policy servicing, and related operations, along with hands-on experience in delivering business analysis for insurance technology initiatives.

Key Responsibilities:

• Work closely with business stakeholders and technical teams to gather, analyze, and translate business requirements into clear functional and technical specifications.
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  Analyze and document insurance business processes, workflows, and system functionalities, specifically within the USA P&C insurance market.
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  Lead and facilitate requirement-gathering workshops, stakeholder interviews, and user story development sessions.
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  Conduct impact analysis, feasibility studies, and gap analysis for existing systems and proposed solutions.
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  Ensure that system enhancements and new implementations align with business goals and comply with USA insurance regulatory and compliance standards.
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  Collaborate with testing teams to define test strategies, review test cases, and validate system functionality against business requirements.
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  Support business users with system training, knowledge transfer sessions, and functional documentation.
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  Provide insurance domain expertise across underwriting, claims processing, policy servicing, and customer operations.

Requirements

Required Skills & Qualifications:

• 6-8 years of experience as a Business Analyst in the Property and Casualty insurance domain, specifically within the USA market.
  
• Strong understanding of insurance business workflows, particularly in underwriting, claims management, policy servicing, and operational processes in the USA P&C sector.
  
• Demonstrated experience leading business analysis efforts for large-scale insurance system implementations or process improvement initiatives.
  
• Hands-on experience with Agile/Scrum methodologies, collaborating in multi-disciplinary teams.
  
• Excellent analytical, problem-solving, and communication skills, with the ability to engage effectively with both business and technical stakeholders.
  
• Proficiency in preparing Business Requirement Documents (BRD), Functional Specification Documents (FSD), and detailed user stories.
  
• Experience working with API integrations, insurance system implementations, and data migrations is a plus.