Senior Business Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Business Analyst

The Sr. Professional -procure to pay will work in a cross functional team environment comprised of technical staff, application end-users, business owners and external vendors throughout MasterCard Worldwide to provide to provide functional application support for Oracle applications and other procure to pay applications globally.

• The ideal candidate will demonstrate functional knowledge of General administration Invoicing & payments. Specifically related to functions in Oracle Applications preferably R12 version.
• Candidate will also support corporate objectives such as compliance, stewardship, governance, risk management and business continuity as they relate to our global procure to pay applications.

• Liaison with business owners and technical teams. Perform and own functions like understanding business requirements, formulating technical solutions, mapping business requirements to system functionality, designing and documenting functional requirements. Additionally performing hands-on system configuration and data loads where needed.
• Strong functional understanding of ERP application either Oracle Applications (R12) or similar, with good awareness of all functional configurations related to modules Invoicing, purchasing, supplier maintenance, accounts payable, payments etc.
• Expected to have prior experience on integrating data between on premise to/from Cloud applications (vice versa)
• Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed).
• Apply newer technologies like bots, predictive analytics, mobile tools etc. to ensure automation, analytical reporting and digitized usage of applications.
• Support and lead efforts on application training and change management specifically for Oracle application and associated processes.
• Perform activities like creating/modifying reports, dashboards, implementing/updating workflows, purchasing setups, etc. in Oracle applications.
• Participate in efforts related to testing and documentation of business processes, configuration changes and application updates.

• Bachelor's or higher degree in Information Systems, Procurement, Sourcing, Finance - or equivalent work experience
• Knowledge on Oracle application (R12), primarily with modules like iExpense, purchasing, supplier maintenance, accounts payable, payments etc. is preferred
• Working knowledge on any ERP application is preferred.
• Proficiency with MS Office applications
• Excellent written & verbal communication skills required – with the ability to effectively communicate & develop strong relationships
• Solid active listening and good customer service skills
• Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.