Senior Business Analyst

Ciklum is looking for a Senior Business Analyst to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow working for a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.

As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem.

With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.

Responsibilities:

• Ensure stakeholders' engagement and effective collaboration
• Plan, estimate, and perform Business Analysis activities within all SDLC stages
• Define business needs and objectives
• Define the most applicable elicitation approach and use appropriate techniques and ensure effective usage of techniques
• Work with all requirements types throughout the whole life cycle: from the idea to the acceptance and maintenance. Ensure requirements quality on the project
• Model requirements by using the most applicable notation according to the project needs
• Define Information Architecture for project documentation within the project
• Define or contribute to the solution roadmap definition
• Define and manage the solution scope to avoid scope creep
• Manage the backlog: from the definition of "how" to its execution, perform backlog prioritization and refinement
• Define Change management procedure
• Collaborate closely with the development team
• Ensure requirements quality on the project
• Facilitate Agile ceremonies according to the chosen development methodology and ensure their effectiveness
• Define Business Analysis approaches and processes from scratch and implement ongoing improvements to the existing ones

Requirements:

We know that sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

• Experience in the Healthcare domain
• 4-5 Years of Business analyst experience in US Healthcare
• Proven ability to work with different groups of stakeholders along with experience in setting up stakeholder management approach
• Comprehensive experience in setting up Business Analysis processes and approaches (in elicitation, decomposition, modeling, documentation, traceability, prioritization, and change management)
• Vast experience in setting up requirements life cycle management
• High proficiency in requirements documentation, its structure definition, and templates creation
• Solid experience in UML and BPMN modeling (and ability to adjust modeling approach according to the project context)
• Advanced knowledge of how to manage a solution roadmap and experience in its definition (or contribution, at least)
• Expertise in product scope management and backlog management
• Solid knowledge of Business analysis techniques and best practices
• Experienced and flexible Agile practitioner focused on delivering value
• Communication is a key. You speak and write in English fluently or at least at an upper-intermediate level
• Able to express ideas, thoughts, and questions simply, concisely, and in a structured way
• Accountable for the own scope of work and follow the "said and done" principle
• Eager to learn and grow: curios, keen to constant self-development
• Proactive in efforts to deliver results according to expectations, as well as keen to suggest new ideas, looking for alternative solutions
• Capable of assessing tasks of less experienced colleagues and providing constructive feedback

Desirable:

• Technical knowledge and skills:
• Solid knowledge of major architectural types
• Practical experience in working with main database types and writing queries
• PBM experience preferrred (not mandatory)

What`s in it for you?

• Strong community: Work alongside top professionals in a friendly, open-door environment
• Growth focus: Take on large-scale projects with a global impact and expand your expertise
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
• Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.

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Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.