Senior Business Analyst I

Business Unit:

Global Technology

Reporting To:

Director, Head of Sales & Marketing Tech

Shift:

EMEA (1:30 pm - 10:30 pm IST) (India)

About Russell Investments, Mumbai:

Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.

Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.

For more information, please visit https://www.russellinvestments.com.

Job Description:

A Salesforce Financial Services Cloud Functional Consultant will play a crucial role in implementing and optimizing Salesforce solutions for financial institutions. His/Her responsibilities include understanding business needs, configuring Salesforce, and ensuring compliance with industry regulations.

Roles & Responsibilities

• Business Analysis & Requirement Gathering
• Work with stakeholders to understand financial services workflows.
• Translate business needs into Salesforce solutions.
• Salesforce Configuration & Customization
• Configure Financial Services Cloud (FSC) features like client profiles, financial accounts, and relationship mapping.
• Data Management & Integration
• Ensure seamless integration with third-party financial tools (e.g., Bloomberg, Refinitiv,SalesConnect).
• Maintain data security and compliance with GDPR, SEC, and FINRA regulations.
• User Training & Adoption
• Conduct workshops for advisors, relationship managers, and operations teams.
• Develop user guides and best practices for Salesforce adoption.
• Reporting & Analytics
• Build dashboards using Salesforce Reports, Einstein Analytics for financial insights.
• Optimize lead management and customer segmentation strategies.
• Compliance & Security
• Implement role-based access control (RBAC) for sensitive financial data.
• Ensure adherence to industry standards for data protection.
  
  

Years Of Experience

• 8+ years of Software Development experience required
  
  

Qualifications

• Bachelor’s degree in computer science, Mathematics, Statistics, or related engineering field required. Advanced degree preferred.
  
  

Special Requirements

• Good to have prior experience of working in Finance domain (Investment bank, Asset Management firm, Hedge Fund).
• Good to have exposure to large scale distributed applications.
  
  

Core Values

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management
• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,
• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.
• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency.
• Exemplifies our customer-focused, action-oriented, results-driven culture.
• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.
• Ability to act with discretion and maintain complete confidentiality.
• Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.
  
  

Visit us: https://russellinvestments.com/us/careers