Senior Business Analyst (R-18281)

Key Responsibilities:

• Perform product and technology analysis to assess scope, identify related implications and raise questions regarding work to be done to ensure the team has the full picture
• Ability to define and understand REST APIs and understand technical designs and constraints
• Collaborate with product managers, user experience designers, development team members and stakeholders to leverage customer insights to envision and elaborate on requirements and product UX that you will translate into user stories that can be understood by the software engineers and quality assurance engineers
• Lead and manage agile projects from initiation through delivery, ensuring alignment with business goals and timelines
• Facilitate agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Collaborate with product owners, developers, QA, and business stakeholders to define project scope, goals, and deliverables
• Oversee the full software development life cycle (SDLC), ensuring adherence to best practices and compliance standards
• Manage and maintain project artifacts in JIRA, ensuring transparency and traceability
• Coordinate and support user acceptance testing (UAT), including test planning, execution, defect tracking, and sign-off
• Ensure user stories/requirements meet the business objectives of the stakeholders
• Define non-functional product requirements for the software engineering team and stakeholders
• Produce timely and high-quality artifacts related work products including, process flows, mock-ups and wireframes as needed using a variety of modern tools
• Prioritize the product backlog to align with the product vision and priorities within a topic/scrum
• Participate and present requirements in user story reviews with the software engineering scrum team
• Participate in sprint planning to answer questions from the software engineering team and understand the implementation of the user stories and manage scope creep through change management processes
• Participate and support testing of the software produced during the sprint to verify the work product meets the business objectives, as well as documenting any defects or issues and tracking resolution

Key Skills:

• Bachelor’s degree in business, commerce, information technology or related field
• 6+ years of experience in project management with at least 3 years in an agile environment
• Strong knowledge of agile frameworks (Scrum, Kanban, SAFe) and SDLC methodologies
• Proficiency in JIRA, confluence, and other project management tools
• Experience managing UAT cycles and working closely with business stakeholders
• Excellent communication, interpersonal, and stakeholder management skills
• Experienced in test planning, test case development and execution
• PMP, CSM, or SAFe certification is a plus
• Deep Jira experience and comfortable utilizing tools such as confluence and Power BI
• Excellent communication (oral & written), teamwork and influencing skills that foster a collaborative and continuous-improvement environment
• Proficiency in Microsoft office suite skills