Chennai, Tamil Nadu, India
Information Technology
Full-Time
Saaki Argus and Averil Consulting
Overview
Job Title: Senior Business Analyst – Retail IT (POS & Supply Chain)D
Location: Coimbatore
Key Responsibilities
- Partner with cross-functional teams (Retail Ops, IT, Supply Chain, Finance) to elicit, analyze, and document business requirements
- Lead end-to-end business analysis for POS upgrades, integrations, and omnichannel retail initiatives
- Map and optimize supply chain workflows including inventory, order management, logistics, and vendor coordination
- Translate business needs into functional specifications, user stories, and acceptance criteria
- Collaborate with solution architects, developers, and QA teams to ensure alignment and delivery
- Conduct gap analysis, root cause investigations, and impact assessments for system changes
- Support UAT planning, execution, and stakeholder sign-off
- Monitor KPIs and recommend enhancements to improve system performance and business outcomes
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