Senior Business Analyst (Retail, Mobile App, Loyalty, Shopping Malls industry)

Job Summary

WovV Technologies, Global Business Productivity SaaS company, is hiring Senior Business Analyst (Mobile App, Loyalty, Malls, Retail industry) for Permanent WFH/Remote/Chennai/Mumbai/Vadodara locations.

WovVTech’s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services.

Skills: Business Analysis, Business Requirement Gathering, Functional Documentation, Data Analysis, Communication, Documentation, Microsoft Office, Technologies

Experience: 6 + years

Key Roles And Responsibilities

• Ability to collect, analyse, and document requirements from stakeholders and customers.
• Understanding of how to create workflows and identify areas for process improvements in customer support operations.
• Create clear and concise documentation, including business requirements documents (BRDs), functional specifications documents (FSDs), user stories, and process maps.
• Effectively communicate requirements to technical teams and stakeholders.
• Facilitate communication and collaboration between key stakeholders, including customer support teams and technical teams.
• Strong verbal and written communication to convey technical requirements to both business and IT teams as well as to interact with Client stakeholders
• Work collaboratively with team members and provide clear updates.
• Work with data – clean, manipulate and analyse data for meaningful insights and updates.
• Participate in testing and quality assurance activities.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Provide guidance and mentorship to junior business analysts.
• Contribute to the continuous improvement of business analysis processes.
  
  

Requirements

• A bachelor’s degree in business or related field or an MBA. A minimum of 3 years’ experience in Business / Systems Analysis or Quality Assurance
• Strong writing skills
• Excellent communication abilities
• Prior experience in preparing relevant documents
• Experience working with international clients
• Proven experience in eliciting requirements and testing and expert in BRD/FRD creation and development
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Proficiency in Microsoft Excel: Experience with pivot tables, data validation, conditional formatting, and charts.
• Detail oriented, analytical and inquisitive
  
  

Benefits And Perks

• Work from Home / Remote Working
• Flexibility in timing
• 5 Days working
• Team Outing
• Exciting career path with an exponentially growing company
• Fun activities
• Abroad opportunities
• Deserving compensation
  
  

Job Title Senior Business Analyst (Retail, Mobile App, Loyalty, Shopping Malls industry)

Location Vadodara

Min. Experience 6+ Years

Salary As per Industry Standard