Senior Business Intelligence Analyst (Bengaluru, IN)

Overview

• Data insights and analysis: Summarize key data driven insights to members of the senior leadership team to drive better outcomes, an increase in revenue or decrease in cost.
• Make recommendations for new metrics, techniques, and strategies to improve the operational and quality metrics.
• Demonstrate excellent Data Analytics and stakeholder management skills, with the ability to influence and collaborate at all levels of the organization.
• Utilize your deep understanding of economic concepts, such as unit economics, retention and activation, marginal returns, and pricing economics, to drive our financial strategy.
• Act as an ambassador for data-driven decision-making within the company, ensuring that insights are shared and acted upon across departments.
• End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation.
• Recognize and adopt best practices in reporting and analysis: data integrity, design, validation, and documentation and suggest ways to improve processes and incorporate operational excellence best practices.
• Take initiatives in improving the quality and efficiency of internal reports and streamlining analysis and processes.
• Responsible for being the liaison between the functional teams such as Customer Success,
• Sales, Finance and Tech.
• Build and maintain strong customer relationships, ensuring high levels of satisfaction and promptly addressing any concerns.
• Deliver engaging and informative customer demos, showcasing the platform's features and benefits.
• Provide live, on-call support to executives, ensuring seamless use and addressing any technical issues promptly.
  
  

• 4+ years’ experience in a Business Intelligence/Data Science/Analytics background is essential.
• Relevant experience working with product-based tech start-ups.
• Solid understanding of data modeling, PostgreSQL, and relational databases, R or Python.
• Advanced skills in business intelligence tools with a strong ability to visualize and story tell with data (e.g., Tableau, Power BI, Looker, Metabase).
• Proficient in Advanced Excel, VBA and statistical analysis techniques.
• Develop and optimize SQL queries and stored procedures for efficient data retrieval and manipulation.
• Implement best practices for database development, such as proper indexing and query optimization.
• Optimize database performance to support complex analytical queries.
• Project Management and/or process improvement experience highly preferred.
• Ability to effectively communicate and facilitate discussion with executive level.
  
  

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