Senior Data Analyst

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Data Analyst Quality Customer Satisfaction

Are you an experienced data analyst that has a passion and strong desire to utilize data to identify and drive decisions related to Quality of Volvo trucks?

Who We Are

If you want to be a part of an exciting Quality and Customer Satisfaction (Q&CS) team where you can drive and impact the quality of Volvo Trucks Brand, come join us! You will be engaged within the advanced analytics and machine learning initiatives focused on emerging issue detection, problem definition and resolution support within our team. This is done in parallel with other data and product quality leaders located across our sites

Q&CS’s is part of Volvo Group Truck Technology Team. Our team’s mission is to ensure the product quality performance for the complete product line through investigating and prioritizing market product quality issues. Our data team secures the voice of the customer in the problem-solving processes through clear and concise data storytelling. This role supports achieving product quality goals and metrics that directly pertain to customer satisfaction.

In this position you will use fundamental analytics approaches as well as advanced analytics techniques to accelerate field quality issue solving process. This process includes conventional, electric and fuel cell powertrains in our Trucks and Coaches. Volvo is a global organization. This position involve collaboration with sites located in Sweden, France, Brazil and US locations.

What You Will Be Doing

You will be part of the Q&CS product quality Bangalore organization. Your creative thinking and problem-solving skills will contribute to identifying and solving complex quality challenges through the areas of data mining and optimization. You will be actively working with quality issue management and ways to increase Uptime for our customers.

QCS Data Analyst Will Be Responsible For

• All steps of an analytics assignment ranging from fundamental to advanced statistical techniques, in the areas of data & business value exploration, data structuring, modelling, problem solving & recommendation within the Quality team.
• You will develop & implement methodologies to assist Product Quality Leaders in emerging issue detection, forecasting & predicting quality & uptime performance.
• Working with various data sources but not limited to warranty, logged vehicle, customer data, manufacturing data, high resolution truck data.
• You will be able to deliver all steps independently but also establish a network working closely with colleagues in Europe, India & Brazil on various initiatives.
• Collaborateclosely with other Data Analysts, Data engineers, Data Architects and Data Scientists during theimplementationand deployment of the advance analytics solution
  
  

Who You Are

You are person with a passion for data driven decisions to solve important technical issues related to quality. A team player with eagerness to try and develop through collaboration, co-operation, and sharing insights, solutions, and ideas.

Position Requirements

• Minimum bachelor’s degree in engineering, Computer Science, Mathematics, Statistics, or equivalent required. Graduate Degree Preferred
• Experience with problem solving in a quality organization that is technical focused.
• Very skilled in PowerBI
• Demonstrated experience with relevant technical tools such as: SQL, Python, R, Azure Analytics Cloud, Jupiter Notebook, and Apache Spark.
• Knowledge of unsupervised and supervised machine learning techniques. (Algorithms for classification, regression, clustering, or anomaly detection including but not limited to: K-means, Random Forest, etc.)
• You have excellent communication skills in English
  
  

To be the perfect match for this role, your critical competencies will include:

• Must have good energy, a positive attitude, and thrive in creative thinking.
• Real problem solver and confident to make data driven decisions.
• Excellent written and verbal communication skills for coordinating across teams.
• A drive to learn and master new technologies and techniques
• Self-starter with the ability to prioritize critical tasks, as well as deliver on assignments within deadlines.
  
  

Preferred qualifications (or willingness to learn!)

• Exposure to software development practices, including version control, unit testing, and code review.
• Process oriented individual with a continuous improvement mindset to drive DA product
• Ready to join our team and shape tomorrow’s society together with us?
• We value your data privacy and therefore do not accept applications via mail.
  
  

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.