Senior Data Scientist - BANGALORE

Overview

• The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
• The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.
  
  

• The role will be Senior Data Scientist (C11) in the TTS Analytics team
• The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
• The incumbent will understand complex business problems and devise a solution for the same using Deep Learning and Generative AI skills, independently.
• This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
  
  

• 5-8 years relevant work experience
• Must have:
• Understands complex deep learning architectures and must have implemented deep learning solutions hands-on
• Should have good understanding of Gen AI principles and basic prompt engineering
• In-depth knowledge of classical machine learning is necessary as well across variety of algorithms, like regression, tree based methods etc.
• Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
• Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining
• Good to have:
• Experience in financial services
• Exposure to Gen AI designs like RAG etc.
• Understanding of Agentic workflows is a plus
  
Analytical Skills:


• Proficient in data science and machine learning concepts with the mathematics behind them
• Must have experience in implementing the Data Science knowledge in actual industry projects
• Proficient in formulating analytical methodology, identifying trends and patterns with data
• Has the ability to work hands-on to retrieve and manipulate data from big data environments
  
  
Tools and Platforms:


• Proficient in Python/R, SQL, Pyspark
• Proficient in TensorFlow, Keras, Pytorch and more advanced DL frameworks
• Proficient in MS Excel, PowerPoint
• Expertise on using code generation tools like Copilot
• Good to have:
• Experience with LLMs like Gemini/GPT/Llama etc.
• Experience with Tableau
  
Soft Skills:


• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Be organized, detail oriented, and adaptive to matrix work environment
  
  
------------------------------------------------------

Job Family Group:

Decision Management

------------------------------------------------------

Job Family:

Specialized Analytics (Data Science/Computational Statistics)

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.