Senior IT support engineer

Overview

Greetings from TVS Electronics!

Job Role : Senior IT support engineer

Experience : 3– 4 years

Location address :, Plot No. - 1 Sector 11, 11E Sidcul, Haridwar - 249403

JOB Description

• Expert level understanding of Windows (all versions), including installation, configuration, troubleshooting, and advanced system administration.

• Comprehensive knowledge of desktop and laptop hardware, peripherals (printers, scanners, etc.), this includes advanced troubleshooting, repair, and component replacement. Also be familiar with BIOS/UEFI.

• In depth understanding of TCP/IP, DNS, DHCP, VPN, LAN/WAN, and wireless networking. Ability to diagnose and resolve complex network connectivity issues.

• Experience with virtualization platforms (VMware, Citrix) for desktop management and troubleshooting.

• Knowledge in MS Office outlook, MS teams configuration and troubleshooting’s.

• Support the roll-out of new applications

• Respond to technical support calls from other staff members or clients and communicate how to resolve issues

• Expertise in troubleshooting and supporting video conferencing hardware and software.

• Good communication skills, with the ability to explain complex technical issues clearly and concisely to non-technical VIP users.

• Good knowledge in networking devices Configuration (Switches, Routers)

• Knowledge in Hard disk encryption tools like Bit Locker and other encryption application (Ex: Symantec PGP etc.)

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Shift:

• Day shift

Application Question(s):

• Are you an immediate joinee?
• Current Net Take Home?
• Expected Net Take Home?

Experience:

• Desktop support: 4 years (Required)

Location:

• Haridwar, Uttarakhand (Preferred)

Work Location: In person