Senior Lead, AI Engineer

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Senior Lead AI Engineer, you will design, build, and deploy cutting-edge AI/ML solutions that power our products and business decisions. You will partner with the data architects to lead the vision for AI initiatives and work with data engineers, data scientists and project managers to deliver impactful and scalable AI systems. You ill ensure that AI models are production ready, secure, and integrated seamlessly into enterprise workflows.

Specifically, you'll be responsible for:

• Design AI-powered solutions, including the integration of AI Agents, to handle complex, repetitive, or decision-driven tasks.
• Create and optimize generative models such as GANs (Generative Adversarial Networks) and VAEs (Variational Autoencoders) for various HR applications
• Develop and implement POCs using MaaS platforms and AI Agents to showcase their potential value.
• Configure, train, and deploy AI Agents to interact with systems, perform decision-making, and automate tasks requiring cognitive functions.
• Leverage MaaS platforms to deploy, monitor, and fine-tune AI models for enterprise shared services automation.
• Build APIs and pipelines to integrate AI capabilities into existing tools and workflows.
• Work closely with cross-functional teams to gather requirements, test solutions, and roll out AI-driven systems.
• Translate technical concepts into actionable insights for both technical and non-technical audiences.
• Collaborate with analysts and stakeholders to analyze Shared Services workflows and identify high-impact automation opportunities.
• Stay ahead of trends in AI, including advancements in MaaS platforms, Large Language Models (LLMs), and natural language interfaces.
  
  

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical And Professional Experience

• Bachelor’s or master’s degree in computer science, Artificial Intelligence, Machine Learning, or a related field.
• 5-7 years of experience in AI and machine learning, with exposure to generative models, AI Agents, or multimodal AI.
• Proficiency in Python and familiarity with AI frameworks such as TensorFlow, PyTorch, or Keras.
• Strong analytical and problem-solving skills with a passion for tackling real-world AI challenges.
• Good communication and teamwork skills, with the ability to explain technical ideas to diverse audiences.
• Experience working in collaborative, cross-functional environments.
• Bonus points for professional services experience, familiarity with people analytics and workforce management software and tools
• Proficiency in both spoken and written English is required.
  
  

Preferred Technical And Professional Experience

• Experience with generative AI and large language model (LLM) deployment.
• Familiarity with vector databases (Pinecone, Milvus, Weaviate, FAISS).
• Knowledge of microservices architecture and API design for AI services.
• Background in responsible AI and AI governance.
• Open-source contributions or research publications in AI/ML.
  
  

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.