Senior Network Administrator

Help us to achieve our goal to be the global leader in total quality services.

With your help we will achieve this by delivering Total Quality 360, a comprehensive suite of cutting-edge services which combine quality engineering, cyber security, conformance & interoperability and content quality to deliver end-to-end total quality solutions.

Here at Resillion, our culture is based on an ‘if you see something, say something’ attitude where we take responsibility. It’s one where we expect to adapt and embrace change as the company grows. It’s based on recognising the individual worth of every one of our employees and developing their skills to keep us all at the forefront of our industry.

Above all, it’s a culture where we’re passionate about what we do, and we’re committed to the greater good of the company.

If you would like to be part of our journey, then this role may be the one for you.

Job Role: Senior Network Administrator

Location: Bangalore (Hybrid Mode)

Experience Range: 7-15 Years

Overview: We are seeking an experienced Network Administrator to support our network operations and manage day-to-day changes in our network environment. The ideal candidate will have expertise in Fortinet Firewall, Forti Switches, and Forti WAP, along with a strong background in routing, switching, and network security.

• Support daily network operations, implementing necessary changes to maintain optimal network performance.

• Configure, manage, and troubleshoot Fortinet Firewalls, Forti Switches, and Forti Wireless Access Points (WAP).

• Manage and troubleshoot routing, firewall, and switching systems with a strong focus on network security.

• Diagnose and resolve firewall-related issues, with expertise in routing protocols, particularly OSPF.

• Stay updated with industry knowledge on networking, telecommunications, VoIP, LAN/WAN, and TCP/IP administration.

• Address network performance issues such as connectivity, bandwidth, and latency.

• Plan and execute device backups, updates, upgrades, patches, and vulnerability remediation to ensure a secure and efficient network.

• Manage severe or crisis incidents, coordinating with vendors and OEMs to ensure a smooth resolution.

• Create and maintain detailed documentation of network configurations, troubleshooting processes, and best practices.

• Participate in on-call rotations to handle critical network incidents and minimize downtime.

• Proactively identify potential network issues and take corrective actions to mitigate risks.

• 
  Skills Required:

• Technical Proficiency:

• Strong knowledge of routing protocols (OSPF, BGP) and LAN switching, WAN, MPLS, and SD-WAN.

• Expertise in TCP/IP protocol suite and application protocols (HTTP, HTTPS, FTP, SMTP, SNMP, SSL).

• Proficiency in network security, including firewall policies, intrusion detection, and threat prevention.

• Experience with Data Center architecture involving networking, server, and storage components.

• Fortinet Expertise:

• Practical experience with Fortinet products, including FortiGate Firewalls, Forti Switches, and Forti WAPs.

• Troubleshooting and Analysis:

• Strong analytical and troubleshooting abilities for maintaining enterprise data networks.

• Experience with resolving network connectivity, performance, and latency issues.

• Proficient in interpreting, preparing, and modifying high-level (HLD) and low-level (LLD) network diagrams.

• Communication and Collaboration:

• Effective communication and escalation management skills to liaise with customers and stakeholders.

• Ability to lead severe incident management and coordinate across teams and external partners.

• Service Management:

• Familiarity with service management concepts and tools for monitoring, ticketing, and incident management.

• Other Skills:

• Attention to detail with a proactive approach to identifying and resolving network issues.

• Strong problem-solving skills and ability to troubleshoot complex network configurations.

Why Join Us?

• Work in a dynamic and rapidly evolving field.
• Competitive compensation, benefits, and growth opportunities.
• Make a significant impact on the organization’s overall posture.