Senior Network Observability Engineer (SolarWinds)

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Summary

Job Description

As a Network Observability Engineer, you will work as a team member in Network Operations team.

You will report to the Lead Network Engineer, and work in a hybrid capacity from our Hinjewadi - Pune, India office.

Your Responsibilities

• SolarWinds Expertise:
• Administer SolarWinds suite of network management tools, including Network Performance Monitor (NPM), Network Configuration Manager (NCM), and other SolarWinds modules.
• Implement advanced monitoring, alerting, and reporting dashboards within SolarWinds for proactive network management.
• Troubleshoot and resolve issues related to SolarWinds performance, configuration, and integration.
• Network Capacity Management:
• Lead network capacity planning efforts, ensuring that network resources meet our demands.
• Develop strategies for network resource use, monitoring, and scaling.
• Analyze network traffic and performance data to identify bottlenecks and provide recommendations for optimization.
• Network Performance Monitoring & Troubleshooting:
• Design and implement network monitoring solutions to track the health, performance, and availability of network devices and services.
• Identify and address performance issues, providing root cause analysis and remediation plans.
• Collaborate with teams to resolve complex network issues, ensuring minimal disruption to business operations.
• Automation and Scripting:
• Develop scripts and automation tools to improve network management tasks and reporting (e.g., PowerShell, Python).
• Integrate SolarWinds with other network and IT management tools to enhance monitoring and data flow.
• Documentation and Reporting:
• Maintain comprehensive documentation for network monitoring configurations, performance baselines, and troubleshooting procedures.
• Prepare and deliver regular network performance reports and capacity planning recommendations to senior management.
  

The Essentials - You Will Have

• Education:
• Bachelor's degree in computer science, Information Technology, Network Engineering, (or equivalent work experience.)
• Relevant certifications (e.g., Cisco CCNP, SolarWinds Certified Professional).
• Experience:
• 7+ years of experience in network engineering, with a focus on network monitoring, performance management, and capacity planning.
• Expert-level experience configuring, managing, and troubleshooting SolarWinds network management tools (e.g., NPM, NCM, NTA, SAM).
• Track record in network capacity management and performance optimization in large-scale network environments.
• Experience with network automation, scripting (e.g., PowerShell, Python), and tool integrations.
• Familiarity with networking protocols, routing, switching, and enterprise network infrastructure.
• Technical Skills:
• Advanced knowledge of network performance monitoring, traffic analysis, and troubleshooting methodologies.
• Expertise in capacity planning, including understanding of bandwidth, utilization, and long-term network resource planning.
• Strong understanding of network topologies, protocols (e.g., SNMP, NetFlow, ICMP), and performance metrics.
• Familiarity with cloud environments and hybrid cloud solutions.
  

The Preferred - You Might Also Have

• Experience with additional network management tools (e.g., PRTG, Nagios, Zabbix).
• Familiarity with network security practices and integration of monitoring tools with security platforms.
• Hands-on experience with SDN (Software-Defined Networking) and automation frameworks.
  
  

What We Offer

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development and other local benefits!
  
  

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.