Senior Product Delivery Associate - E2E Test Lead

Overview

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Consumer & Community Banking Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job Responsibilities

• Understands the development and execution of our product strategy and prepare Testing roadmap
• Assists in the leadership and mentoring of QA professionals, fostering growth and ensuring high performance
• Participates in test team forums and being an advocate for process improvements
• Engages early in initiatives using a shift-left approach during the discovery phases, performing a functional lead/mentor role for teammates
• Assists in and conduct business analysis in partnership with the test team, product management and technology teams to identify gaps early in developing detailed, effective test cycle plans
• Understands and assesses cross-impacts across business and product teams to develop a seamless end-to-end test engagement, strategy and execution plan.
• Influences the requirement formulation phase and lead the teams to adopt behavior-driven development or other frameworks
• Uses analysis during planning and findings during execution phases to create necessary testing artifacts
• Delivers the end-to-end test strategy to independently deliver the project from start to finish
• Contributes to continuous improvement initiatives related to projects or processes through retrospection, optimization, automation, and documentation and lead them to completion
• Builds and helps develop team experience and knowledge across product delivery roles, including dependency management, business readiness and production validation testing as needed
  
  

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Bachelor's degree in Business, Finance, Engineering or equivalent.
• Experience in Quality Assurance/User acceptance testing experience with hands on experience creating test strategies, test plans, test scenarios and test scripts required
• Excellent collaboration skills across Product teams, business partners and other stakeholders
• Hands-on experience in creating SQL queries
• Hands-on experience with test management tools such as qTest, JIRA, ALM, etc
• Hands-on experience with automation tools/capabilities such as VB and JAVA Scripting, Selenium, TOSCA, Eggplant, Database Automation etc.
• Experience in creating macros for process optimization and efficiency improvements
• Experience in designing and implementing automation solutions for ad hoc business requests that are technically feasible
  
  

• Developed knowledge of the product development life cycle
  
  

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.