Senior QA Analyst

Job Purpose

As a vital member of the Technology Group, you will contribute significantly to the development and delivery of the ICE Digital Trade Platform (IDT) — a cloud-based system designed to digitize, automate, and streamline global trade and post-trade processes. This platform manages the full lifecycle of digital trade documents across various applications, including API services.

In this role, you’ll be responsible for ensuring the quality and reliability of the IDT platform through test automation, certification testing, client onboarding, production support, and effective communication with stakeholders.

We’re looking for a results-oriented, self-driven professional who thrives in a dynamic environment. You’ll collaborate closely with project managers, developers, product teams, support staff, and external vendors.

Responsibilities

• Analyze business/system requirements and database schemas.
• Design, develop, and maintain automated test cases.
• Perform functional, integration, and regression testing (especially APIs).
• Write and execute SQL queries for data validation.
• Use CI/CD tools, version control (Git), and automation frameworks.
• Respond to client API queries and support onboarding.
• Log and track defects; coordinate client-side testing.
• Contribute to internal monitoring tools and scripting.
• Maintain awareness of environment changes and deploy applications.
• Collaborate with QA leads on complex testing strategies.
• Develop and deliver well written test plans and summaries

Knowledge and Experience

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5+ years in QA, with experience in test planning and automation.
• Strong knowledge of REST/SOAP APIs, JSON, XML.
• Proficient in tools like JIRA, Postman, ReadyAPI, or JMeter.
• Experience with SDLC, QA methodologies, and scripting (Python, etc.).
• Excellent communication and organizational skills.
• Experience with Git, Jenkins, ALM, and test automation frameworks.
• Ability to work in highly demanding, fast paced environment
• Self-motivated, able to work and excel autonomously on job responsibilities

Nice to Have:

• JavaScript and Cypress for front-end testing.
• Hands on experience designing and executing performance tests for APIs and GUIs to identify bottlenecks and ensure optimal response times