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2 Days ago

Senior QA Engineer – Web, Mobile & Conversational AI Testing

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Pune, Maharashtra, India
Information Technology
Full-Time
Wadhwani Foundation

Overview

Job Title: Senior QA Engineer – Web, Mobile & Conversational AI Testing
Location: Remote
Experience Level: 4+ years
Employment Type: Contract

About the Role:

We are looking for a highly experienced Senior QA Engineer to lead and execute quality assurance efforts across our web, mobile, and AI-driven conversational products. You will play a critical role in ensuring our applications deliver exceptional user experiences, high performance, and reliability—especially in LLM-based (Large Language Model) conversational systems.

Key Responsibilities:

  • Test Planning & Strategy

  • Develop and maintain comprehensive test plans and test cases for web, mobile, and conversational AI applications.

  • Define QA strategy for end-to-end testing of features including functional, UI/UX, performance, and regression testing.

  • Execution & Automation

  • Perform manual and automated testing for mobile (iOS/Android) and web platforms. [Selenium, Pytest, Python Scripts]

  • Design and maintain automated test scripts using tools like Selenium, Appium, or Playwright.

  • Conduct conversational flow and response accuracy testing for LLM-based chat interfaces.

  • LLM & Conversational App Testing

  • Evaluate dialogue quality, prompt-response relevance, tone, and fallback behaviors in GPT-like systems.

  • Test for hallucinations, safety, toxicity, and coherence in AI outputs.

  • Validate integrations with RAG systems, vector stores, and API workflows.

  • Cross-Functional Collaboration

  • Collaborate with product managers, developers, and AI engineers to ensure feature clarity and testability.

  • Provide feedback early in the development lifecycle to reduce bugs and enhance quality.

  • Monitoring & Reporting

  • Track and report bugs using tools like JIRA or Linear.

  • Analyze and report on test results, coverage, and quality trends.

Required Qualifications:

  • 4+ years of experience in QA for web and mobile applications.

  • Hands-on experience with both manual and automation testing tools and frameworks.

  • Strong knowledge of QA methodologies, testing types, and software development lifecycle.

  • Automation testing using Pytests.

  • Experience testing LLM-based or NLP-powered applications (ChatGPT, Rasa or custom LLMs).

  • Proficient in writing SQL queries and working with Postman for API testing.

  • Familiarity with vector databases and conversational testing tools (Langfuse, Phoenix, etc.) is a plus.

Preferred Skills:

  • Experience in testing AI-driven personalization, intent recognition, or multi-turn conversation logic.

  • Exposure to prompt engineering and evaluation frameworks for LLM outputs.

  • Familiarity with CI/CD pipelines and version control systems like Git.

  • Ability to build QA dashboards and automated quality reports.

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