Senior Release Manager & Business Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Release Manager & Business Analyst

Overview

As a Release Manager and Business Analyst, you will be responsible for planning, coordinating, and managing software releases across multiple teams and environments. You will ensure smooth and timely deployments by aligning development, testing, and operations teams, while maintaining high standards for quality, stability, and compliance.

Role

Manage the end-to-end release lifecycle across development, test, and production environments

Coordinate release planning, scheduling, and deployment activities across teams and stakeholders

Ensure all release components meet quality, security, and compliance requirements

Identify and manage release-related risks, dependencies, and issues

Drive the adoption of release automation, CI/CD practices, and standardized deployment processes

Maintain release documentation and provide clear communication on release scope, status, and timelines

Work closely with Change Management to align releases with governance policies

Support incident resolution and post-release reviews to drive continuous improvement

About You

6 to 9 years of overall career experience into Technology or a similar field

Proven experience in release management or a similar role within software delivery

Experience working as a Business Analyst

Strong understanding of software development lifecycles, DevOps practices, and CI/CD pipelines

A builder of bridges who can identify a route to a solution across a complex environment

A ‘can-do’ and ‘will-do’ attitude

Strong communication, analytical and Stakeholder management skills, with the ability to build cross-functional relationships and to work, under pressure, with different teams and across different countries / cultures.

Solid understanding of software development processes and methodologies

Strong listening, written and verbal communication skills in order to clearly explain complex topics, including drafting technical documents tailored to diverse audience

Problem-solving mindset with a focus on stability, efficiency, and process improvement

Excellent coordination, communication, and stakeholder management skills

Ability to manage multiple releases across complex environments with attention to detail

Familiarity with tools like Jenkins, Git, Azure DevOps, or Jira

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.