Senior Scrum Master

Cvent, Inc. (www.cvent.com) is the world’s leading provider of cloud-based software for meetings and event management.  Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys.  We also develop mobile apps for both corporate and consumer events. 

Founded in 1999, we currently have 4000+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon, Austin, Texas, and Los Angeles, California.  Internationally we have offices in New Delhi, India, and London, England.  Cvent has received several awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership, and investment in our employees. We currently have job openings across all departments and locations and are looking to add valuable team members to further strengthen the company’s DNA.

• Helps to establish sprint cadence.
• Coordinates with product owners to keep the sprint team’s backlog ready and groomed.
• Facilitates sprint planning, review, daily scrum, refinement meetings, and retrospective events at the team level.
• Publishes committed sprint objectives.
• Identifies and escalates impediments.
• Maintains relevant metrics to help the team monitor their performance.
• Coordinates elements of the sprint plan with other technology staff outside of the project.
• Takes responsibility for managing dependencies within the sprint team as well as those dependencies from other development or operations teams.
• Participates as well as facilitate Scrum of Scrums.
• Encourages Architect, UX, QT and Sprint team collaboration.
• Coordinates timely response and support to production line customer issues and helps to ensure that team maintains adherence to Service Level Agreements (SLA).
• Facilitate Project / Epic estimation process.
• Communicates sprint status to stakeholders at a fixed cadence.
• Promotes adherence to Agile software development best practices.
• Drives continuous improvement initiatives at the team level.
• Acts as an Agile coach to the development team.

• 5-9 years of technical experience including 2-4 years of experience as a Scrum Master or Agile Coach.
• Understanding of backlog tracking, burn down metrics, velocity, task definition, and other Agile terminology.
• Large/enterprise application development experience using Agile methodologies preferred but not required.
• Strong leadership, time management, conflict resolution, and analytical skills.
• Able to act as servant leader at the team level or project level.
• Situational Awareness - Must be the first to notice differences and issues as they arise, make all necessary attempts to solve them before elevating them to management.
• Drive for continuous improvement.
• Quick learner - Must be able to quickly gain high level understanding of the technical and business domains of the development team.
• Self-motivation and the ability to work under minimal supervision are a must.
• Outstanding written and oral communication.
• Experience with Atlassian Tools such as Jira and Confluence preferred, but not required.
• Experience and knowledge of PI planning will be an added advantage.
• Experience in project management will be an added advantage.