Senior scrum master

Job Description

Job Requirements

Key Responsibilities

Agile Delivery Leadership

• Champion Scrum, Kanban, and SAFe principles while adapting them to suit product maturity and regulatory requirements.
• Facilitate sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives with technical and business stakeholders.
• Drive incremental delivery and ensure teams deliver working, high-quality software on predictable timelines.
• Remove delivery blockers proactively, from technical dependencies to cross-team alignment issues.
  
  

Technical Engagement

• Understand system architecture, AI model lifecycle, MLOps pipelines, and data flows to better facilitate technical discussions.
• Collaborate with Tech Leads, Data Scientists, ML Engineers, and DevOps teams to ensure sprint commitments are technically achievable.
• Track code quality, automated test coverage, CI/CD health, and cloud infrastructure readiness as part of delivery metrics.
• Ensure data privacy, security, and regulatory compliance are integrated into delivery workflows.
  
  

Stakeholder & Product Alignment

• Partner with Product Owners, Clinical SMEs, Data Science, Data Engineering and Customer Success to ensure backlog priorities align with business outcomes and value driven
• Balance innovation speed with healthcare/pharma compliance requirements (HIPAA, GDPR, FDA, GxP).
• Ensure transparent and regular communication of progress, risks, and dependencies to leadership and stakeholders.
  
  

Metrics & Continuous Improvement

• Establish and monitor KPIs such as sprint predictability, sprint metrics such as burn rate, lead time, defect leakage, and deployment frequency.
• Drive retrospective outcomes into actionable improvements for team efficiency and product quality.
• Introduce process automation, backlog grooming discipline, and release readiness checklists to optimize delivery.
  
  

Work Experience

Required Qualifications

• 8+ years in software delivery roles, with 5+ years as a Scrum Master or Agile Delivery Lead.
• Proven track record in SaaS product delivery, preferably with AI/ML-powered platforms.
• Strong technical foundation in cloud-native architectures (AWS/Azure/GCP), APIs, microservices, and data engineering workflows.
• Excellent servant-leadership, facilitation, and conflict resolution skills
• Proactive thinker with ability to influence stakeholder based on business objectives and value delivery
• Strong analytical ability to interpret technical and business metrics for decision-making.
• Familiarity with generative AI, NLP, and predictive analytics in healthcare contexts.
• Familiarity with ML model development, MLOps tools (MLflow, Kubeflow, SageMaker, Vertex AI), and data governance
• Experience in healthcare and/or pharma software, with strong understanding of EHR/EMR health records and HIPAA, GDPR, GxP, and FDA 21 CFR Part 11 compliance.
• Understanding of clinical trial systems and/or RWE (Real World Evidence) platforms, or drug discovery pipelines.
  
  

Job Details

Role Level: Mid-Level Work Type: Full-Time Country: India City: Bengaluru ,Karnataka Company Website: https://concertai.com/ Job Function: Engineering Company Industry/

Sector: Biotechnology Research

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