Senior Software Engineer - CRM (D365)

About Us

We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 700 employee associates, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We seek talented individuals to join our team and help us aggressively grow our North American footprint for our on-premises and 100% cloud-based ERP solutions.

Position Overview

We are seeking an experienced Dynamics 365 Developer to join our team and lead the design, development, and deployment of tailored solutions within the Microsoft Dynamics 365 ecosystem. This role requires deep expertise in customizing Dynamics 365 (Sales, Marketing, Customer Service, etc.), integrating it with internal systems using Power Platform and Azure services, and extending functionality through PowerApps, plugins, and modern UI technologies like React.

You’ll work closely with stakeholders across business and technology teams to deliver scalable, high-performance solutions that drive operational efficiency and user satisfaction.

Responsibilities

• Solution Development & Customization: Design, build, and deploy custom workflows, plugins, and extensions using C#, JavaScript, PowerApps, and the Dynamics SDK.
• System Integration: Develop and maintain robust integrations between Dynamics 365 and other platforms using APIs, Power Automate, and Azure services (e.g., Logic Apps, Azure Functions).
• Configuration & Implementation: Configure Dynamics 365 modules (Sales, Marketing, Customer Service, Field Service) to meet evolving business requirements.
• Techno-Functional Analysis: Analyze business needs, perform fit-gap analysis, and translate them into technical specifications and solutions.
• Code Quality & Best Practices: Conduct peer code reviews, ensure performance-optimized code, and enforce development best practices.
• Troubleshooting & Support: Identify, diagnose, and resolve application issues; provide Level 2/3 support as needed.
• Documentation: Maintain clear and comprehensive documentation for all customizations, workflows, and integration logic.
• Testing & QA: Participate in unit testing, integration testing, and system testing to ensure high-quality deliverables.
• Upgrade & Release Management: Support Dynamics 365 upgrades, patch deployments, and rollouts of new features and capabilities.
• Stakeholder Collaboration: Work in close partnership with business analysts, project managers, and end-users to ensure successful solution delivery.

Required Skills & Education

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Experience: 6–9 years of hands-on experience in Microsoft Dynamics 365 development and implementation, including customization and configuration.
• Technical Expertise:
• Strong command over C#, .NET, JavaScript, HTML/CSS.
• Practical experience with Power Platform (PowerApps, Power Automate, Power BI).
• Familiarity with Web APIs, Azure services (Logic Apps, Azure Functions), and SQL Server.
• Proven experience with Dynamics 365 Workflows, Plugins, PowerApps, CPQ, and custom integrations.
• Analytical thinker with strong troubleshooting capabilities.
• Excellent communication skills to convey technical details to both technical and non-technical audiences.
• A collaborative team player who thrives in fast-paced, agile environments.

Why work for VitalEdge?

We don’t just sell technology, we enable transformation that results in broader societal benefits like building homes and critical infrastructure, growing food and delivering all sorts of products we all rely on for daily life. We exist to ultimately equip the world to keep running. We have more than 60 years of combined experience and two industry-leading software suites and associated apps, with which we will drive the market forward. It’s an exciting time to work for VitalEdge – join us!