Senior Software Engineer

Job Description

SalesForce

Role: QA

Location: Chennai/Bangalore

Who are we looking for?

We are seeking a detail-oriented and experienced Salesforce QA Engineer to join our team. The ideal candidate will have a strong background in Salesforce testing, with hands-on experience in Financial Services Cloud (FSC), Salesforce Scheduler, and Sales & Service Cloud. You will be responsible for ensuring the quality and functionality of Salesforce implementations through comprehensive testing strategies.

Technical Skills

• Design, develop, and execute test plans and test cases for Salesforce applications, focusing on FSC, Scheduler, and Sales & Service Cloud.
• Collaborate with developers, business analysts, and stakeholders to understand requirements and translate them into test scenarios.
• Perform functional, regression, integration, and UAT testing.
• Validate data integrity and workflows across Salesforce clouds.
• Identify, document, and track defects using tools like JIRA or Azure DevOps.
• Automate test cases where applicable using tools like Selenium, Provar, or TestComplete.
• Participate in Agile/Scrum ceremonies and contribute to continuous improvement of QA processes.
• Agile - Backlog, story refinement, story & task estimation, sprint demo, retrospective, pair Strong understanding of Salesforce Financial Services Cloud (FSC).
• Experience with Salesforce Scheduler and appointment booking flows.
• Proficiency in Sales Cloud and Service Cloud functionalities.
• Familiarity with Salesforce data model, security model, and automation tools (Flows, Process Builder, Apex triggers).
• Experience with test management and defect tracking tools.
• Knowledge of test automation frameworks is a plus.
• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder) are a plus.
  
  

Process Skills

• Excellent verbal/written communication skills.
• Ability to work with others in a team environment.
• Ability to work on aggressive schedules, may require occasional work beyond normal hours (weekends or evenings)
  
  

Behavioral Skills

• Good communication
  
  

Qualification

• Bachelor or Engineering
  
  

What’s in for you?

• At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
• With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
• Should have good communication skills.
• Working with middleware services that are core to the business.
• Liaison with team for integration and testing
• Unit Testing of service code
• Bug Fixing identified during testing phase.
  
  

About The Practice/ Project

• ** Include a liner about the project/ account/ kind of work etc.
  
  

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.