Pune, Maharashtra, India
Information Technology
Full-Time
Principal Global Services
Overview
Responsibilities
Indicative years of experience: 5+ years
Role Description
Log, diagnose and resolve medium and complex system problems and issues reported by business by referring to system documents. Triage system problems to appropriate technical teams; communicate the outages to the business and technical teams. Provide permanent resolutions to recurring issues. Work as an expert on one or more applications/functionality (in a support area) to provide required support to the business users. Help in on-boarding and training new team members.
Reporting Relationship
This role will report to Delivery Manager / Senior Delivery Manager.
Key Responsibilities
Must Have
Education: GraduateBachelors degree (any stream)
Skill Set
Indicative years of experience: 5+ years
Role Description
Log, diagnose and resolve medium and complex system problems and issues reported by business by referring to system documents. Triage system problems to appropriate technical teams; communicate the outages to the business and technical teams. Provide permanent resolutions to recurring issues. Work as an expert on one or more applications/functionality (in a support area) to provide required support to the business users. Help in on-boarding and training new team members.
Reporting Relationship
This role will report to Delivery Manager / Senior Delivery Manager.
Key Responsibilities
- Exploration on Development frameworks and implement best practice, reviews and design solution
- Coding and Development using Java/J2EE, Typescript, JSON etc.
- Create and implement CI/CD pipeline for delivery projects
- Research, learn and perfrom POC on new DevOps framework
- Suggest alternate toolset and best pratice for implement
- Help in delivery improvement by using DevOps and Automation
Must Have
Education: GraduateBachelors degree (any stream)
Skill Set
- Engineering graduate with 6-8 years of min IT expereince.
- Expertise on DevOps toolset like Jenkins, Github, AWS CI/CD pipleine, scripting etc.
- Knowledge in Java/J2EE frameworks, Spring boot, Python, Typescript, Java script etc.
- Knowledge on development environment and processes
- Make sound business decision
- Embrace Change
- Build strong Partnership
- Get results
- Act Strategically
- Lead Cultivate Talent
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