Senior Software Engineer (Amazon Connect)

About us

OSP India, now part of one.O.

OSP India - Hyderabad Private Limited takes a significant step forward in its evolution by becoming part of Otto Group one.O, the new central, high-performance partner for strategy consulting and technology for the Otto Group. This strengthens our mission to deliver innovative IT solutions for commerce and logistics, combining experience, technology, and a global vision to lead the digital future.

OSP India’s name transition

OSP India will adopt the name Otto Group one.O in the future, following our headquarters' rebranding. We want to assure you that this brand name change will not affect your role, job security, or our company culture. This transition aligns us with our global teams in Germany, Spain, and Taiwan and enhances our collaboration moving forward.

Position Overview:

We are looking for an experienced AWS Developer with strong expertise in AWS Cloud Services and hands-on experience with Amazon Connect to join our innovative team. In this role, you will be responsible for designing, developing, and deploying AWS-based solutions to create seamless, scalable, and reliable services that meet business needs. You will also play a key role in managing Amazon Connect implementations to improve customer experience operations.

Requirements

Key Responsibilities:

• Develop and maintain cloud-based software applications using AWS services, such as Lambda, DynamoDB, API Gateway, S3, and CloudWatch.
• Design and deploy Amazon Connect solutions to improve customer experience and operational efficiency.
• Write scalable, high-quality backend code using Python (AWS Lambda functions) and Node.js.
• Collaborate with cross-functional teams to integrate AWS-based solutions with existing applications and systems.
• Design and implement RESTful and GraphQL APIs to integrate systems and ensure smooth communication between services.
• Perform cloud architecture design and develop solutions that adhere to best practices in terms of scalability, security, and maintainability.
• Monitor, troubleshoot, and optimize applications and services for performance, availability, and cost-efficiency.
• Provide ongoing support for Amazon Connect implementations and address any integration issues that arise.
• Contribute to the improvement of system architecture, code quality, and overall cloud strategy.

Skills & Experience Required:

• 5-10 years of experience in software development with a strong focus on AWS technologies.
• Proven experience in Amazon Connect implementations and customizations.
• Deep understanding of AWS Cloud services: Lambda, DynamoDB, API Gateway, CloudWatch, S3, and others.
• Strong proficiency in Python for backend development (including AWS Lambda).
• Solid knowledge of Node.js for backend logic development.
• Experience working with RESTful and GraphQL APIs.
• Strong knowledge of AWS best practices for scalability, security, and cost optimization.
• Familiarity with CI/CD pipelines and related tools for cloud environments.
• Excellent troubleshooting, debugging, and problem-solving skills in cloud-based environments.
• Ability to work independently and as part of a team in a hybrid work setting.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• AWS Certifications are a plus (e.g., AWS Certified Developer – Associate).
• Good understanding of cloud architecture, best practices, and design patterns.
• Strong communication skills and the ability to collaborate effectively with remote teams.

Benefits

• Flexible Working Hours: Support for work-life balance through adaptable scheduling.
• Comprehensive Medical Insurance: Coverage for employees and families, ensuring access to quality healthcare.
• Hybrid Work Model: Blend of in-office collaboration and remote work opportunities, with four days a week in the office.