Senior Technical Business Analyst

Senior Technical Business Analyst

As a critical member of the Intelligent Process Automation (IPA) team, the Business Analyst serves as the liaison between Process Owners and IPA Engineering team to analyze, build and deploy Automated solutions. Working Closely with the IPA Platform Owner, this role is primarily responsible for the Functional & Technical analysis of AS-IS business processes, the breakdown of processes into technical requirements/stories and the ongoing collaboration between business and engineering thru production delivery.

Key Responsibilities:

• Conduct process walkthrough and data capture sessions with identified process owners to gain an understanding of each opportunity for process automation.
• Perform As-Is process analysis of targeted workflows across a diverse set of enterprise and proprietary applications.
• Review analysis with Platform Owner and Technical Leads for feasibility and technical dependencies
• Provide recommendations for process improvements as part of automation, or as re-requisite to automation.
• Create reports for each analyzed process indicating qualification, automation design, level of effort and execution plan.
• Create technical stories in requirements tracking using Kanban Board work with Sr./Lead developers on prioritization and execution.
• Prepare and execute Pre-Product/User Acceptance Testing (UAT)/ HyperCare activities prior to production adoption.
• Come up with Proper Dashboard on Process in production to define a Outcomes.
• Provide communication and knowledge transfer to Support and Operations resources when new automations go live.
• Serve as an evangelist of Process Automation throughout the GHX Enterprise
• Use data and process to drive decisions.
• Stay up to date on Process Automation trends and vendors.

Key Skills/Competencies:

• Ability to work independently and think critically while executing primary responsibilities.
• Professional experience interacting with commercial web-based applications in a support, analyst, QA or developer role.
• Deep understanding of UiPath (Preferred) or other Process Automation/Robotic Process Automation solutions
• Uses a diverse toolset to capture process details efficiently and effectively during collaboration sessions with Process Owners and associated team members.
• Be an expert in professional communications to a variety of levels within the organizations ranging from C-Level stakeholders to contact center staff.
• Experience working on a high-performance team: Agile and SCRUM are a plus
• Good communication and collaboration skills
• Thinks strategically, displays a high degree of emotional maturity, and demonstrates a positive outlook
• Excellent written and verbal communication skills
• Good to excellent documentation and presentation skills.

Required Education, Certifications, Experience:

• Bachelor’s Degree in Computer Science or Engineering (preferred) or relevant experience with toolset in similar enterprises.
• 5+ years’ experience working in a software development group as a Business Analyst (Preferred), Systems Analyst, Product Owner or Development Manager.
• Minimum 3 years’ experience with Robotic Process Automation (RPA) solutions (UIPath preferred)
• Experience with OCR, Intelligent Document Processing (IDP), or AI/ML supervised learning model.
• Programming experience with Python, Java, .NET
• Understanding of cloud computing concepts
• Expert experience with MS Office/Office365/Google Document applications
• Experience with process/workflow visualization tools (Visio, Lucid Chart, etc.)
• Ability to learn.
• Ability to think critically.

Key Differentiators

Multitasking: Ability to work on multiple projects or ideas at the same time with the same level of rigor and focus tied to each.

Communications: Demonstrated ability to convey ideas in written, verbal and mixed media. Organization of communications to quickly answer emergent project questions.

GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.

GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.