Senior Workforce Specialist/ Senior Business Analyst

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst

In this role, you will:

• Be responsible for providing meaningful insights on WFM Planning, inline with the Operations & Strategic decisions
• Need clear understanding of the data source to bring together different aspects of WFM planning function
• Revisit and define standards and processes for governance eg. capture scenarios / build trend
• Assess / review requirements from the stakeholders and have the ability to discuss / challenge to take it forward
• Define performance parameters and publish regular reports showcasing the progress of the GBGFs
• Work hand in hand with GBGF stakeholders to enable them to drive their strategic priorities
• Define book of work for the team to come up with meaningful and value added services through data analytics
  
  

Requirements

To be successful in this role, you should meet the following requirements:

• Extensive Stakehoder management
• Ability to influence decision making with useful Insights drawn from data
• Excellent Data Presentation skills for clear and crisp messaging which is easy to comprehend
• Be part of the continuous improvement journey from System & Process perspective
  
  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India