Site Reliability Engineer (SRE)

Overview

What You'll Do

• Design and implement comprehensive monitoring and alerting systems
• Build observability for our distributed architecture (streaming servers, microservices, orchestration)
• Respond to and resolve service outages with focus on rapid recovery
• Create runbooks, incident response procedures, and post-mortem processes
• Implement SLI/SLO frameworks for enterprise customer SLA compliance
• Monitor and optimize performance across multiple cloud providers (Azure, OCI)
• Build automation for deployment, scaling, and recovery processes
• Design disaster recovery and business continuity procedures
• Work with engineering teams to improve system reliability and reduce MTTR
• Implement chaos engineering and reliability testing practices

What We're Looking For

• 3+ years of SRE, DevOps, or production systems experience
• Strong experience with monitoring tools (Prometheus, Grafana, ELK, or similar)
• Experience with incident management and on-call responsibilities
• Knowledge of distributed systems reliability patterns and practices
• Understanding of cloud platforms (Azure, AWS, GCP, OCI) and their monitoring tools
• Experience with Kubernetes, container orchestration, and microservices
• Scripting and automation skills (Python, Go, Bash, or similar)
• Strong troubleshooting and debugging skills across the full stack

Nice to Have

• Experience with enterprise SLA management and reporting
• Knowledge of streaming protocols, real-time systems, or VDI platforms
• Experience with multi-cloud architectures and failover strategies
• Understanding of network protocols and performance optimization
• Background in high-availability systems or financial services
• Experience with infrastructure as code and GitOps practices
• Knowledge of security monitoring and compliance frameworks

Key Responsibilities Include

• Incident Response: Lead major incident response and coordinate cross-team resolution
• Monitoring & Alerting: Build comprehensive observability across our streaming and orchestration services
• Reliability Engineering: Work with development teams to build reliability into new features
• Performance Optimization: Monitor and optimize system performance for enterprise workloads
• Documentation: Create and maintain runbooks, troubleshooting guides, and operational procedures