Software Engineer - ServiceNow Developer

Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay And Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
  
  

The Impact You Will Have In This Role

The ServiceNow Developer will be part of the Engineering team responsible for development and support of the ServiceNow products - ITSM, ITAM and ITOM, including Service Catalog, Service Portal, Operational ITIL Processes, CMDB, Discovery, Event Mgmt., and System Integrations.

Your Primary Responsibilities

• Assist in development and implementation of applications using ServiceNow platform capabilities
• Develop and implement integrations and workflows, using Flow Designer, legacy Workflow, Integration HUB, and REST
• Work closely with other senior engineers and product managers/Business System Analysts to understand detailed requirements and own your code to design, develop, test automation and delivery of high-quality products
• Develop reusable code, review and improve test cases, and collaborate with internal teams to ensure test results meet expectations
• Support execution of releases, product upgrades, modern technology deployments
• Provide 2nd level ServiceNow support, resolve incidents, Process Management and Project Coordination
• Perform peer reviews on the work of other team members, including the review of high-level designs, code, and test plans and results
• Effective communication skills, both written and verbal, with the ability to describe technical solutions to internal and external team members
• Experience with working in onshore/offshore team environment
  
  

Qualifications

• At least 4 yrs. of software development experience with at least 2+ years in ServiceNow
• Bachelors or Masters in Computer Science or equivalent
• Certification in ITIL and one of the ServiceNow Implementation Specialist (CIS) – ITSM, Discovery
  
  

Talents Needed For Success

• Strong working knowledge in IT Service Management, and CMDB
• At least 2 yrs. of experience with JavaScript, HTML, AngularJS, REST APIs
• Familiarity with SDLC and Agile methodologies
• ServiceNow Platform/Scripting/APIs/Service Portal/Applications experience
• ServiceNow System Administrator (CSA) and Application Development (CAD)
• Excellent understanding of Service platform architecture, releases, and best practices
• ServiceNow Discovery, EM, ATFs, IT Asset Management and IT Operations Management
• Familiarity with Unix, Linux, Shell Scripting
• Practical experience with agile methodologies/tools
  
  

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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