Software Engineer- IIB Production Support Analyst

Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: Senior Software Engineer
Position: Senior Software Engineer
Experience: 3+ years
Category: Software Development/ Engineering
Main location: Hyderabad/ Bangalore
Employment Type: Full Time
Qualification: Bachelor’s degree in computer science or related field or higher with minimum 3 years of relevant experience.
Responsibilities:

Position Description:

Position Description
3+ years of experience as a Developer & Support, with hands-on experience working on IIB.
Must have excellent interpersonal skills, and willing to learn and contribute in other areas of project.
Responsibilities:
Level 2 application supporto Receiving and Acknowledging ticketso Incident triaging and priority assessmento Assignment of incidentso Incident resolutiono Application monitoring and preventive maintenance
Weekly status and SLA reporting
Incident and problem managemento Analyze, troubleshoot and resolve complex production application defectso Identify root cause and devise and implement permanent solutions to recurring defects

• Manage process improvements
• Review and take actions on operational metrics reporting

• Perform minor application upgrades / patches• Support infrastructure maintenance / validation

• Build and maintain application monitoring, optimization and utilizationo Devise or modify programs to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

• Support disaster recovery testing / validation• Support business resiliency testing / validation
• Audit support and issue remediation• Support LOB/operations and adhoc requestso Analyze business user needs and provide optimal technical solutions
• Support Risk management (vulnerabilities, patches)• Monitor production jobs and environments• Experience with Magellan/BIRT is preferred .

• Basic of Unix commands .
• Good understanding on HTML , CSS , JavaScript .
• Knowledge of Core java .
• Good to have knowledge on any of NoSql data bases .Preferred Mongodb .

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.