Software Engineer

Who are we?

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.

Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

• With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
• Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
• The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%
• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year
• Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal
• On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

Key Responsibility:

• Define and lead the architecture and design of the applications
• Guide the team members in development activities
• Have an AI first approach and leverage the potential of AI to improve efficiency and development effort
• Develop, test, deploy, and maintain features independently.
• Improve the development experience by enhancing development tools, increasing test coverage, and optimizing code structure.
• Write clear, concise, well-documented, and thoroughly tested code.
• Take ownership of the entire lifecycle of code — from development through to production support and ongoing improvements
• Serve as the on-call first responder for issues related to team-owned software.
• Perform code reviews that adhere to team standards and provide valuable, constructive feedback.
• Collaborate with other teams to align on design and code changes when integrating with their codebases.

Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

Your Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience as full stack developer(front end heavy)
• Strong understanding of data structures, algorithms, and distributed systems.
• Proficiency in one or more programming languages such as JS, TypeScript, Java.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Technical Skills:

• Hands-on in Architecting and developing large scale applications
• Experienced in leveraging AI tools and technologies in to improve efficiency
• Design for performance, scalability, fault tolerance and high availability
• Solid understanding of JavaScript, React and TypeScript
• Deep understanding of JavaScript and its working across different browsers - Deep knowledge of Browser(s) architecture & internal working
• Experience in backend programming languages such as Java/Python/Node is strongly preferred
• HandsOn with HTML, CSS & Core Java - Browser Profiling & Debugging
• Solid understanding of design principles and patterns
• Solid problem solving skills with understanding of data structure and algorithms
• Knowledge of front-end compilers and bundlers
• Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies

Note:

• At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, and fuels innovation. This ensures open communication, strengthens our sense of community, and enables us to achieve our collective goals effectively..
• At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month.
• In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.
• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.
• We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status