Software Engineer III

Overview

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

You'll be joining the Hosting team, an integral component of Smarsh Fabric, which is the platform that underpins our enterprise applications. The function is dedicated to enabling self-service, next generation capabilities across the engineering org, ensuring long term sustainability and innovation.

Core Responsibilities

• Maintain and evolve the APIs that provide self-service platform capabilities to the wider engineering organization.
• Designing and maintain scalable, resilience and secure applications that enable the Hosting team to reduce operational overhead.
• Foster a culture of continuous improvement, automation, and engineering excellence
• Collaborate with cross-functional engineering teams and Product Management to align platform capabilities with business objectives
• Ensure best practices in security, reliability, observability, and performance across the platform estate
• Contribute to strategic planning and help shape the technical roadmap for the Hosting function
• Advocate for and embed platform engineering principles, including self-service, standardization, and automation
• Contribute to both Application Development and Platform engineering disciplines.
  
  

• We’re looking for an experienced Application Engineer with a strong background in API driven development and a passion for building and operating production systems. The ideal candidate will have:
• Bachelor’s degree in computer science, Engineering, or a related field, or equivalent practical experience
• 5+ years of hands-on industry experience building and operating production software
• Strong experience developing API-driven applications using Java and Spring Boot
• Deep understanding of REST principles and experience designing resilient, secure, and scalable REST APIs
• Strong grounding in software engineering best practices, including automated testing, CI driven deployment workflows, and clean code principles
• Experience working in a “you build it, you run it” environment, with ownership of services from design through to production support
• Working knowledge of Kubernetes and its ecosystem (e.g. Helm, Kustomize, Karpenter), with a strong desire to deepen expertise
• Experience with at least one major cloud platform (ideally AWS) - familiarity with EKS considered a significant bonus
• Experience using Infrastructure as Code (e.g. Terraform) to provision or support application environments
• Practical understanding of observability (metrics, logging, tracing) to monitor services in production environments. Ideally with experience in Grafana/Prometheus.
• Sound security awareness, with experience embedding security best practices into development and deployment workflows
• Strong communication, collaboration, and problem-solving skills
  
  

• Don't worry if these don't fit into your skillset, they're just bonus points:
• Experience working within Platform Engineering teams is a bonus
• Experience building APIs for internal engineering teams
• Experience working in regulated environments and building compliant workloads is a plus.
  
  

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.