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2 Days ago

Software Engineer IV - Premium Engineer II

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Bangalore, Karnataka, India
Information Technology
Full-Time
TekWissen India

Overview

Overview

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet

Job Title: Software Engineer IV - Premium Engineer II

Location: Chennai

Work Type: Hybrid

Position Description

  • The client's Credit IT is looking for a proficient technical anchor who is having excellent hands-on in Salesforce Service Cloud Interaction studio,Omni Studio,Velocity and Mobile Studio, AmpScript,JSON/Apex, JavaScript, Lightning components, Aura Component and Lighting Web Component with software engineering practices.
  • Employee will build the scalable and fully available technical solutions in Digital space with team of software engineers based out of India and will be responsible to support NA markets.
  • Technical anchor will collaborate directly and continuously with Software Engineers, Product Managers, Designers, Architects, Engineering Manager and Product Owners of Salesforce team.
  • Employee will join a team that supports to develop enterprise scale applications/building SaaS products in the Salesforce Service Cloud/ Auto Cloud.
  • Work on a balanced product team to define, design, develop and deploy Salesforce Service Cloud/ Auto Cloud in developing Form Data Models, Customer Data Platforms (CDP)/Interaction Studio/Journey builder/Automation Studio/Email and Mobile studio, contact builder,data extension, data sync,Sitemap,content block.
  • Ability to Productize (Build/Author) a document generation product as a SaaS (Software as a Service) products hosted on Mulesoft and Google Cloud Platform (GCP).
  • Build and maintain digital expertise by researching latest industry trends and standards, driving innovation through PoCs and experiments.
  • Develop Salesforce Service Cloud/ Auto Cloud applications .
  • Evaluate potential solutions using both technical and commercial criteria that support the established cost and service requirements with continuous improvement and innovative mindset.
  • Develop and automate unit and integration test scripts.
  • Integrated with MuleSoft applications for integrations around Sales/ Service clouds with the client's Credit Systems.
  • Act as a mentor for less experienced developers through both your technical knowledge and ability to inspire a team to build extraordinary impact together.
  • Understand the depth of the User Stories and provide accurate estimates.
  • Automate performance monitoring and notification in the event of failures using best practices and tools.
  • Research new technologies, influences and implements enterprise technology shifts and new trends impacting the client's application delivery.
  • Do code deployments using CICD Salesforce Salescloud and Mulesoft pipeline with Service cloud
  • Copado Salesforce deployment. o Participate in highly collaborative environment.
  • DevOps o Continuous Integration and Continuous Deployment (CI/CD)
  • Security (SAST/DAST) o Monitoring/logging/tracing/ tools (SPLUNK etc…)
  • Experience deployment using source control using Visualsourcecode/Github repo/Copado.
  • Strong sense of code with ability to review code using SonarQube, Checkmarx, rework and deliver Quality code.
  • Build a reusable component using LWC component, AmpScript, Service Side Java Script (SSJS), and SQL.
  • Integrating salesforce Marketing cloud with external system using SFMC APIs
  • Follow enterprise architecture processes and advise teams on cloud design, development, and architecture, service blueprints.
  • Engage in Agile practices including but not limited to Stand-ups, backlog grooming, sprint demos and journey mapping.

Skills Required

  • Salesforce, Salesforce Service Cloud

Skills Preferred

  • Salesforce

Experience Required

  • Engineer II Exp.: Practitioner: Salesforce 1 coding language or framework.
  • 4+ years in IT;
  • 3+ years in development

Experience Preferred

  • Salesforce Service Cloud Interaction studio,
  • Omni Studio,Velocity and Mobile Studio,
  • AmpScript,JSON/Apex, JavaScript, Lightning components,
  • Aura Component and Lighting Web Component with software engineering practices.

Education Required

  • Bachelor's Degree

TekWissen® Group is an equal opportunity employer supporting workforce diversity.
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