Software Engineer(.NET) - Support

Job Description

ABOUT THIS ROLE

As a software engineer at Kibo, you will use your strong .NET skills to troubleshoot, resolve, and enhance our enterprise applications. In this role, you’ll focus on fixing bugs, addressing client-reported issues, and ensuring system reliability. You’ll collaborate with a talented engineering team to deliver high-quality solutions and drive continuous improvements.

ABOUT KIBO

Kibo Commerce is a composable digital commerce platform for B2C, D2C and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. We are the only modular, modern commerce platform that supports experiences spanning eCommerce, Order Management, and Subscriptions. Merchants like Zwilling, Ace Hardware, and Jelly Belly trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value.

Kibo’s expertise and cutting-edge innovation has been recognized by Forrester, Gartner, Internet Retailer, and TrustRadius, and was cited as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023, and named a leader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022.

By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!

WHAT YOU’LL DO

• Perform bug-fixes/enhancements and production support to existing applications, including debugging and troubleshooting client reported issues
• Write high-quality, scalable and maintainable code, focusing on scalability, multi-tenant SaaS architecture, n-tier distributed architecture, multi-datacenter resiliency, API-first design, and platform extensibility
• Leverage technologies like .NET Core/C#, ASP.NET Core Web API, Postgres, SQL Server, MongoDB, Solr, and Rabbit MQ
• Utilize Large Language Models (LLMs) to design, write, optimize, and refactor code, accelerating development workflows and improving code quality
• Optimize existing systems by leveraging AI-powered insights for debugging, performance tuning, and reducing technical debt
• Work with Agile software lifecycle methodologies including daily scrums, collaboration, sprint reviews and code demonstrations
• Collaborate with cross-functional teams through the product lifecycle, including product management, user experience management, product marketing, sales, support, professional services, partners, and customers
• Contribute to unit and integration tests to ensure software quality
• Participate in design and code reviews

Requirements

WHAT YOU’LL NEED

• 1+ years of experience utilizing technologies like .NET Core/C#
• Experience in a client facing setting, with excellent communication skills
• Familiarity with ASP.NET Core Web API and basic understanding of Microservices Architecture
• Experience with document database technologies preferred, especially MongoDB
• Knowledge of Mock Testing, Unit Testing, Integration Testing, and System Testing, including automated testing techniques using NUnit or similar
• Solid understanding of version control systems like GIT
• Familiarity with Agile methodologies and tools such as Scrum and Jira
• Experience with relational databases, SQL Server, or Postgres preferred
• Passion for learning and improving development skills
• Strong interpersonal skills to work with people of diverse skill sets

BONUS

• Front-end experience utilizing JavaScript and JS Frameworks (Angular, NodeJS, ReactJS, Ext.JS, Typescript, etc.)
• Experience with Cloud Technologies such as AWS, Docker, Kubernetes

KIBO PERKS

• Flexible schedule and hybrid work setting
• Paid company holidays and global volunteer holiday
• Generous health, wellness, benefits, and time away programs
• Commitment to individual growth and development and opportunity for internal mobility
• Passionate, high-achieving teammates excited to help you succeed and learn
• Company-sponsored events and other activities

At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.