Software Engineer, ServiceNow, AVP

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Job Description

Join us as a Software Engineer

• This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
• Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
• It’s a chance to hone your existing technical skills and advance your career
• We're offering this role at associate vice president level
  
  
  

What you'll do

In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You’ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform.

You’ll also be:

• Responsible for core ServiceNow software development, configuring, develop solution to meet business needs and lead the team of ServiceNow Developers
• Ability to Glide Record, accessing user Information, System Security, Client Scripting & UI policies, Graphical Workflow, Service Catalogue & Catalogue Scripting, Reference Qualifiers & Dependent Fields, Table & Field Manipulation, Import Set, Email Notifications, Transform Maps, Managing MID Tier, Integration of ServiceNow with various third-party tools and Developing and configuring web services in service-now
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working code
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations
  
  
  

The skills you'll need

You’ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. Atleast 12 years experience of developing on SaaS based tools such as ServiceNow, with focus on implementing ITIL processes

You’ll also need:

• Experience of at least 8 years developing on SaaS(Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes
• Exposure on core ServiceNow software development, configuring, develop solution to meet business needs
• Should have ServiceNow Certified System Administrator, Developer or Implementation Certification
• Implementation & Customization Experience in Service Now on All the Modules especially HR Service Delivery, Legal Service Delivery, Real Estate & Property Management , Incident Management, Problem Management, Change Management, Knowledge Orchestration, ISBIA, Resilience & Continuity and Service Request Catalogue.
• Ability to Glide Record, accessing user Information, System Security, Client Scripting & UI policies, Graphical Workflow, Service Catalogue & Catalogue Scripting, Reference Qualifiers & Dependent Fields, Table & Field Manipulation, Import Set, Email Notifications, Transform Maps, Managing MID Tier, Integration of ServiceNow with various third-party tools and Developing and configuring web services in service-now. Experience with Web Technologies like JAVA Script, XML, HTML, AJAX, CSS, HTTP
• Expertise in setting up and managing the HR service catalog, Configuring HR dashboards and reports to track key HR metrics
• Should have ServiceNow Certified System Administrator, Developer or Implementation Certification