Software/Platform Engineer II

Requirements

Description and Requirements

Someone with good hands-on exposure to design, develop and implement CCM solution primarily Quadient. Has thorough understanding of different types of document such as Contracts, Benefit summary, legal documentation, proposals and letters, preferably from Insurance/Banking domain. Someone who can work independently under minimal guidance and be a team player. One should be open for learning new technologies/tools

• Customer Communication Management (CCM) Specialist involves design, develop and Implementing Customer Communication solution using Quadient Inspire.
• Develop and Maintain templates, Document Layouts, Data Input, and dynamic Content on Quadient Inspire designer/Interactive platform.
• Create/Design inspire scalar workflow with various input and output modules like HTTP, MQ, Hot Folder, Http response, File Output, Message Queue Output etc.
• Implement multi-channel output solution with Mail, E-Mail, SMS, Archival for Personalized customer communications.
• Working experience in Inspire Digital Advantage Suites to create Mobile and Web Experience.
• Working experience with various types of files like JSON, XML, AFP’s, Postscripts, Flat files, PCL etc.
• Exposure to tools like SQL Studio, Postman, GitHub Co Pilot, Putty, WinSCP etc.
• Previous Scripting experience of Java, Python, Bash, or Power script is a plus.
• Knowledge of Additional CCM tools such as Open Text, Smart Comm could be beneficial.
• Certification in Quadient or Customer Communication Management is a plus.
  
  
  

About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.

At MetLife, it’s #AllTogetherPossible . Join us!