Software QA Analyst

The Quality Assurance (QA) Analyst will conduct testing on software, websites, and other technical products to identify and resolve bugs, defects, and other potential issues.

Duties/Responsibilities:

• Reviews design specifications to understand the scope, requirements, and function of the software product.
• Identifies appropriate parameters, functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards.
• Conducts testing to ensure products perform according to user requirements and within established guidelines.
• Create and maintain test plans, test cases and standards for software development.
• Identifies, logs, and recreates error codes, bugs, and defects.
• Document defects in a clear concise way for Business and Developers to understand.
• When a product does not perform within specifications, reports defects to programmers while identifying and recommending solutions, improvements, and updates.
• Performs other duties as assigned.
• Execute automated test scripts, analyse test results, and report any discrepancies or defects.
• Collaborate with automation engineers to understand the scope and objectives of the test scripts.

Required Skills/Abilities:

• Extensive knowledge of software and database testing including designing and manipulating test data, validating stored jobs, and error replication.
• Excellent organizational skills and attention to detail.
• Ability to create test plans and cases from specifications or verbal communications.
• Excellent interpersonal skills with the ability to serve as a liaison with developers, project managers, and customer support.
• Strong analytical and problem-solving skills.
• Excellent communication skills
• API Testing experience is a bonus
• Proficient with Microsoft Office Suite or related software.
• Basic knowledge of CI/CD Tool - Jenkins, Github Actions
• Understanding of Agile software methodology
• Test management tools : Jira, Zephyr

Education and Experience:

• Bachelor’s degree in related field preferred, and 7-10 years of equivalent experience.