Software Test Engineer I

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description

Value Preposition

• Quality-gating a host of mission-critical Enterprise applications for a large bank and thereby enriching one’s domain knowledge of the latest and greatest processes/protocols/standards in Payments domain on the one hand while enhancing one’s testing skills – both manual and automation - on the other.
  
  

Job Details

Position Title: Software Test Engineer - I

Career Level: P1

Job Category: Associate

Role Type: Hybrid

Job Location: Bangalore

About The Team

Impact (Job Summary/Why this Role Matters)

The Payments team is a group of diversified,competent , multi-skilled professionals who have championed the domain as well as the technology involved in the 5+ years since the team’s inception. They work as a team to conquer all kinds of challenges and are fully determined to get the job done , holding themselves to the highest standards of workmanship / craftsmanship always as they execute their projects. New joiners can be sure to amass immense knowledge about domain and technology thanks to the free flow of information and mentorship provided by seasoned IT professionals who have been part of this team for so long. The integrations (applications) built by the person playing this role helps drive transformation goal for the organization by significantly improving the ways the Payments onboarding had been handled previously.

Key Deliverables (Duties and Responsibilities)

• 1-4 years of experience testing Enterprise applications .
• Must have exposure or knowledge of Automation of backends / UI / both.
• Create test plan & test strategy based on the product requirement.
• Good to have experience in framework development in selenium using java or python.
• ISTQB or other relevant certificates preferred.
• Collaborate with developers, product team and other QA team members to understand the product requirements.
• Identify, document & track bugs using issue tracking tools like Jira.
• Assist in maintaining and enhancing automated test scripts and frameworks.
• Run regression tests to verify bug fixes and ensure existing functionality is not affected.
• Have understanding in methodologies, tools, and processes.
• Contribute to the improvement of QA processes and best practices.
• Detailed working knowledge in functional and API (REST & SOAP) testing.
• Strong knowledge of programming language Java (Preferred) & python (additional).
• Strong knowledge in OOPS concepts will be preferred.
• Exposure to test automation tools such as selenium, postman
• API test automation – Karate framework or RestAssured.
• Understanding of version control systems such as Git.
• Strong analytical and problem-solving skills.
• Good communication and teamwork abilities.
• Eagerness to learn and grow within a fast-paced development environment.
• Knowledge of CI/CD tools such as Gitlab CI, Jenkins.
  
  

Skills and Qualification (Functional and Technical Skills)

Functional Skills

• Payments Processing or Finance domain (good to have)
• Great Communication Skill Verbal & Written
• Documentation skills
• Agile/Scrum delivery.
  
  

Technical Skills

Skill (Proficiency | Required/Preferred)

Manual/Functional Testing ( Advanced | Required)

Test Reports/Test Strategy ( Advanced | Required)

Karate / Cucumber / RestAssured ( Intermediate| Preferred )

API Testing ( Intermediate| Required)

SQL ( Intermediate | Required)

Scripting languages -Java/Python ( Intermediate| Preferred)

PerfTesting – NeoLoad/JMeter ( Beginner| Preferred)

Gitlab/CICD ( Beginner| Preferred)

AWS/Any cloud experience ( Beginner| Preferred)

DefectTracking tools – JIRA, e.t.c ( Intermediate| Required)

Leadership Qualities (For People Leaders)

(Not Applicable)

Relationships & Collaboration

Reports to : Nishant Bharti

Partners : Payments pod team members , Cross-functional team members.

Leads: Team Lead, Scrum Master, Project Manager, Product Owner, Reporting Manager.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.