Software Tester and Support

Join Us as a Software Tester and Support!

Are you passionate about technology and problem-solving? Step into a role where you can resolve technical issues, enhance customer experiences, and grow your expertise.

Position Details

• Gender: Male/Female
• Education: Graduate/Post Graduate
• Experience: Open to Freshers and Experienced Candidates

Key Responsibilities:

Software Testing:

• Test software applications to identify bugs, defects, and areas for improvement.

Defect Reporting:

• Document and report defects found during testing, including steps to reproduce and expected results.

Test Case Development:

• Develop and maintain test cases to ensure thorough testing of software applications.

Test Environment Setup:

• Set up and configure test environments to mimic production environments.

Software Support:

• Provide technical support to customers, either directly or through internal stakeholders.

Troubleshooting:

• Troubleshoot software issues reported by customers, using debugging tools and techniques.

Knowledge Base Maintenance:

• Maintain and update knowledge bases, FAQs, and other support resources.

Collaboration:

• Collaborate with cross-functional teams, including development, QA, and product management.

Prepare the development task document, conduct testing, report any bugs identified, and follow up on their resolution.

Ensure all tasks assigned by the mentor are completed thoroughly and properly.

Technical Skills:

Operating Systems:

• Familiarity with various operating systems, including Windows, macOS, and Linux.

Software Applications:

• Knowledge of software applications, including web applications, mobile applications, and desktop applications.

Soft Skills:

Communication:

• Excellent communication and interpersonal skills.

Problem-Solving:

• Strong problem-solving skills and ability to debug complex issues.

Attention to Detail:

• Meticulous attention to detail and ability to identify defects.

Time Management:

• Ability to prioritize tasks and manage time effectively.

Adaptability:

• Ability to adapt to changing requirements and priorities.Software tester and support