Sr Associate IS Business Analyst

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Associate IS Bus Sys Analyst

What you will do

Let’s do this. Let’s change the world. In this vital role you will primarily responsible for close collaboration with stakeholders to gather requirements, prioritize features, and guide the development process. The role represents the needs of customers and the business within Quality Management System domain and ensures that strategy and implementation remain connected throughout the value stream. The ideal candidate has good experience in product management, good communication skills, and a deep understanding of Agile methodologies.

Roles & Responsibilities:

• Collaborate with stakeholders to gather and document product requirements, user stories, and acceptance criteria
• Work closely with the business teams, Scrum Master and development team to plan and implement sprints, ensuring that the highest priority features are delivered
• Manage relationships with product / platform /system vendors, ensuring that service levels are met and that the organization derives the best value from its investments
• Ensure that platforms align with security standards, regulatory requirements, and organizational policies
• Analyze customer feedback and support data to identify difficulties and opportunities for product improvement

Functional Skills:

Must-Have Skills

• Knowledge of Pharma business processes and Global regulations.
• Experience with Veeva Platforms and/or Products Quality Suite
• Ability to understand and map business requirements to system capabilities
• Comfortable engaging with global stakeholders, communicating both technical and non-technical issues

Good-to-Have Skills:

• Understanding of Quality processes within the biopharmaceutical industry.
• Curiosity of modern technology domain and learning agility
• Experience in the software development lifecycle.
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Ability to work effectively in a fast-paced, dynamic environment.
• Established business partnerships and IS governance practices involving senior business stakeholders
• Broad working knowledge of key IS domains and layers

Professional Certifications

• Veeva Vault Platform Administrator (preferred)
• Scaled Agile Framework (SAFe) for Teams

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR
• Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR
• Diploma and 7 to 9 years of Computer Science, IT or related field experience

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.