Sr Business Analyst - Transformation

About Firstsoure

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes

Main Purpose of job

We are looking for young, highly motivated business analyst with a critical thinking mindset to join our Business Transformation Advisory. As a Business Analyst, you will play a crucial role in identifying, improving and developing Digital solutions that drive strategic goals of organization and Clients. This is a tremendous opportunity to learn and participate in high-priority initiatives and multi-team collaboration across various business segments within the organization.

• Serves as a computer technology and Business Process expert for assigned functional applications and processes to assist business lines with development and ongoing support.
• Provides project release direction and support including research, analysis, requirements, functional requirements, test case development, staging, implementation validation and defect resolution of new or revised systems or processes.
• Acts as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line.
• Compiles and analyzes information that is very detailed and often interpretive making project release, business requirement, or user story recommendations based on the findings.
• Interfaces with technical resources to develop functional requirements and user acceptance criteria to ensure successful implementation in accordance with business line needs
• Ability to drive process analysis, opportunity assessment and stakeholder communication, workshops and meetings
• Able to analyse, develop requirements and executes allocation, transformation processes, and other Configurations
• Business analysis covering but not limited to capability assessment /business process analysis /financial analysis/ feasibility analysis