Sr. Business Analyst (4+ Yrs Exp)

We are looking for a dynamic and self-motivated Sr. Business Analyst with a minimum of 4 years of experience to join our team. In this role, you will act as the bridge between clients and internal teams, ensuring the successful delivery of Conversational AI Solutions (chat & voice) powered by Generative AI Technology. Your expertise in requirements gathering, consulting, and client management will contribute to the seamless execution of projects while enhancing customer satisfaction.

Typical work week looks like:

• Act as the first point of contact for clients and collaborate with clients to gather, analyze, and validate requirements for Conversational AI Solutions (chat & voice).
• Conduct workshops or discovery sessions with clients to propose best-in-class solutions powered by Generative AI Technology.
• Create detailed documentation such as requirement specifications, user stories, and process workflows.
• Assemble project scope and maintain project related documentation.
• Create a project plan with details and illustrations to identify the flow of activities needed in order to successfully conclude a project.
• Identify, track, monitor and communicate project related issues and other variances, scope changes, and contingencies that may crop up during implementation.
• Assign, schedule and review the project at regular intervals to analyze its progress in terms of quality guidelines and time constraints.
• Provide regular internal and external project status updates and reports.
• Coordinate with internal teams, including developers, designers, and QA, to ensure timely and quality project delivery.
• Track invoicing and collections to maintain financial clarity for assigned projects.
• Proactively identify potential risks and suggest mitigation strategies.
• Assist in enhancing client relationships by understanding their evolving needs and proposing new opportunities to help build new revenue streams.

Our ideal candidate should have-

• A Bachelor’s degree in Computer Science, IT, or a related field.
• A minimum of 4 years of experience in a Business Analyst or similar role in IT or software delivery.
• Proven experience in requirements gathering, client management, and consulting.
• Knowledge of project management tools and methodologies
• Familiarity with Conversational AI technologies, and a keen interest in Generative AI Solutions.
• Proficiency in creating project documentation and workflow diagrams.
• Solid understanding of invoicing, collections, and project financials.
• An ability to effectively communicate and present technical concepts to non-technical stakeholders.
• Experience in stakeholder management and cross-functional team collaboration.

What you can expect from ORI:

• Passion & happiness in the workplace with great people & open culture with amazing growth opportunities.
• An ecosystem where leadership is fostered which builds an environment where everyone is free to take necessary actions to learn from real experiences.
• Chance to work on the cutting edge technology, including Generative AI.
• Freedom to pursue your ideas and innovate with multiple technologies.

This role offers the opportunity to work with cutting-edge AI technologies and directly impact client success.

If you are passionate about delivering innovative solutions and thrive in a collaborative environment, we’d love to hear from you!