Sr. Project Manager/Business Analyst

Job Description:

Roles and Responsibilities:

• Business Process Review:
  
  
  

○ Review assigned business processes from end-to-end to identify and address operational, financial, and technological risks.

○ Identify opportunities to improve efficiency within these processes.

• Business Analysis and Requirement Gathering:
  
  
  

○ Work with stakeholders to understand, gather, and define the requirements and help technology team and business manager to prioritize the same.

○ Conduct workshops, interviews, and surveys to collect user requirements and identify areas for improvement.

• Project Management:
  
  
  

○ Collaborate with cross-functional teams to ensure successful project delivery.

○ Manage project scope, schedules, and priorities.

• Customer Relationship Management:
  
  
  

○ Develop a communication process to keep stakeholders (including senior management, customers, and technical staff) informed of project results.

○ Stay current with market needs and requirements.

• Quality and Improvement:
  
  
  

○ Focus on quality improvement and data management.

○ Identify opportunities to integrate new systems and processes with existing ones.

Skills:

• Mandatory:
• Automation Projects: Experience in handling automation projects, including process automation, workflow automation, and system integration. (UiPath preferred)
• Business Analysis: Strong analytical skills with the ability to understand complex business requirements and translate them into actionable solutions.
• Communication: Excellent verbal and written communication skills to interact with stakeholders at all levels.
• Project Management: Proficiency in project management methodologies and tools.
• Familiarity with software development lifecycle (SDLC) methodologies and Agile Methodologies
• Good to Have:
• Domain Knowledge: Familiarity with Media, CXM, Finance domain
• Technical Skills: Knowledge of relevant software tools, databases, and programming languages.
• Certifications: Any relevant certifications in business analysis, project management, or related fields.
  
  

Qualifications

• Minimum 3-7 years of experience
• Master’s degree in technology or management technology related field
  
  
  

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent