Sr. Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking a Senior Software Engineer with robust backend and frontend skills to join the App Center team. In this role, you will be crucial in building and scaling the next generation of our platform, focusing on customer-facing features and app integrations. You will also help drive the architecture and development of scalable services and user-friendly experiences. The position requires collaboration with various teams to deliver innovative solutions for partners and customers. The ideal candidate is a hands-on, outcome-driven engineer who thrives in a collaborative environment and contributes to a high-performing software organization.

This position is an individual contributor role reporting to the Engineering Manager.

Responsibility

• Be responsible for delivering products that delight customers while maintaining the health of the codebase through continuous refactoring and effective technical debt management
• Work with your team to deliver software using standard processes, automated testing strategies, and practices that reduce the cost of change
• Think critically about how to solve problems at scale and build fault-tolerant systems
• Develop high-quality, ship-ready code that is covered by a comprehensive test suite
• Design and develop scalable web services following microservice architecture, deployed using containerized cloud technologies like Kubernetes to support key business capabilities
• Collaborate with Product Management and other developers to translate product requirements into technical designs and provide accurate effort estimates
• Work as part of a globally distributed development team to drive the design, implementation, testing, and release of new features and services
• Build and maintain backend services using Node.js and Next.js, with exposure to C#, Java, or other modern programming languages
• Develop intuitive and performant front-end interfaces using React.js
• Actively participate in design discussions, code reviews, and contribute to building a culture of engineering excellence
  
  

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of professional experience in software engineering
• Strong experience developing scalable backend services using Node.js and/or Next.js
• Proficiency in React.js and front-end development best practices
• Hands-on experience designing and consuming REST APIs and GraphQL services
• Experience building high-performance, globally distributed systems at scale
• Strong understanding of multi-region, high availability, and disaster recovery (DR) architectures
• Experience with Kubernetes or other container orchestration platforms
• Solid grasp of system design, microservice architectures, and cloud-native application development
• Bachelor’s or Master’s degree in Computer Science or a related field
• Strong debugging, problem-solving, and performance optimization skills
• Experience working in Agile environments and collaborating across teams
  
  

Preferred

• Experience with other programming languages such as C#, Java, or Go
• Familiarity with public cloud platforms (e.g., AWS, Azure, GCP)
• Understanding of DevOps practices, CI/CD pipelines, and observability tools (e.g., Prometheus, Grafana, Datadog)
• Experience in developer tooling, workflow automation, or platform engineering
• Familiarity with authentication standards like OAuth2, OpenID Connect, or JWT
• Demonstrated ability to mentor and guide junior engineers and promote engineering best practices
  
  

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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