Staff Technical Support Engineer

About Us

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.

What are we looking for?

We are seeking a skilled Linux & Mac Specialist for SentinelOne Products on NON-Windows Platforms like Linux & Mac to manage, optimize, and secure Linux-based systems. The ideal candidate will be responsible for installation, configuration, troubleshooting, performance tuning, and security hardening of Linux servers and workstations. This role requires a deep understanding of system administration, scripting, automation, and networking.

Please note that this role requires attending our Bangalore office (Global Technology Park) twice per week.

What will you do?

• Proficiency: Install, configure, and maintain Linux & Mac-based servers and workstations.
• Performance Optimization: Identify performance issue/ bottlenecks on a high performing / high availability SAAS environment.
• Automation & Scripting: Develop scripts (Bash, Python, Ansible, etc.) to automate system administration tasks.
• Troubleshooting & Support: Diagnose and resolve system, application, and network issues in a timely manner.
• Collaboration: Work with cross-functional teams to support IT infrastructure needs and DevOps processes.
• Documentation: Maintain accurate documentation of configurations, processes, and troubleshooting guides.
  
  

What skills or knowledge should you bring?

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience: Minimum 8-10 years of experience in Linux in performance and troubleshooting & system administration.
• Technical Expertise:
• Strong knowledge of Linux distributions (Ubuntu, CentOS, Red Hat, Debian, etc.).
• Experience with server virtualization (VMware, KVM, Proxmox).
• Proficiency in shell scripting (Bash) and automation tools (Ansible, Puppet, Terraform).
• Understanding of networking protocols (TCP/IP, DNS, DHCP, SSH, VPN).
• Experience with cloud platforms (AWS, Azure, Google Cloud) is a plus.
• Knowledge of containerization (Docker, Kubernetes) is a plus.
• Soft Skills:
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Good communication and documentation skills.
  
  

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Health Insurance
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Employee assistance program
• Gym membership
• Cell phone/wifi allowance
• Numerous company-sponsored events, including regular happy hours and team-building events
  
  

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.