System Administrator

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

This role provide Network Support to all Branches across PAN India along with IT Network Support to Head Office (Gurgaon).

Key accountabilities

Provide L1/L2 Support to End User & Senior Management Users.

Exposure in Handling Videoconference devices with Zoom/Team Meetings & Virtual Events.

LAN/WAN Administration, Servers/Firewall/Switches/Router Installation & configuration, Hardware/software installation Support.

Overseeing the planning, implementation, and maintenance of computer systems and networks.

Ensuring information security and data protection measures are implemented and maintained as per Global Policy.

Hands on experience in Network Monitoring tool.

Handling Multiple location in terms of Network, Wireless, Internet lease line, PRI, NVR, CCTV, Door Access etc.

Exposure in ServiceNow ITSM, Asset Management, Office 365, Azure, SharePoint etc.

Required Experience

Bachelor Degree into Hardware & Newtworking

10 plus years of experience in IT Infrastructure & Networking