System Administrator

JOB DESCRIPTION

System Administrator

Reporting : Manager

About us : Matrimony.com Ltd is India's largest Wedtech company and the first pure-play consumer internet business to get listed. our flagship brand BharatMatrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). The company provides both matchmaking and marriage-related services through websites, mobile sites, and mobile apps and is also complemented by 130+ company-owned retail outlets. Its flagship matchmaking services are BharatMatrimony, EliteMatrimony, and CommunityMatrimony. With strong leadership in matchmaking, the company has been expanding into the highly unorganized $55 billion marriage services Industry with WeddingBazaar and Mandap.com services. The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

Role Overview :To ensure day to day operations is running smooth in the Branch and ensure the below Responsibilities and skill sets are being handled for day to day and any upcoming projects.

Key Responsibilities :

1) Branch Infra Monitoring and Maintaining uptime

2) Dialer support (Outbound , Inbound ,PRI, GSM)

3) Firewall support

4) Asset Management.

5) Network support and administration

6) Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, Wireless and network segments.

7) Server support and Administration - Windows / Linux

8) Application testing and Performance monitoring

9) Handle the Business escalation and ensure the support & resolve the issues on time

10) Branch Incident management and root cause analysis

11) Raise the service request and Coordination with service provider for any service

outage and follow-up the matrix

12) Desktop, laptop, Tab allocation and troubleshot issues (L1/L2)

13) Support for Retails ( IT Infrastructure) - Remote Support.

• Capability for remote support and troubleshooting
• Networking Skills related to routers, Switches
• Configuration of Firewalls, troubleshooting
• Handling of Dialers and is related support

Education and Experience : Any graduate with experience in system admin field

Job Location : Chennai