System Administrator

Overview

We are looking for a System Administrator / Technical Setup Executive with expertise in managing, configuring, and maintaining GoHighLevel (GHL) platforms, white-label SaaS environments, and associated backend tools. This role requires hands-on experience with CRM systems, SaaS integrations, payment gateways, telephony setup, website management, and AI tools.

The ideal candidate should be technically strong, process-driven, and able to independently handle backend setups for clients under our white-label offerings.

Key Responsibilities:

GoHighLevel Platform Administration

• Setup and manage white-label GoHighLevel account
• Configure sub-accounts, SaaS plans, pipelines, calendars, and workflows
• Manage user permissions, client onboarding, and portal access

Technical Setup & Integration

• Integrate payment gateways (Stripe, Razorpay, etc.)
• Configure Twilio/SMS/Telephony within GHL for client accounts
• Setup domains, DNS, email SMTP, and web hosting connections for clients

Website & Funnel Management

• Assist in creating, cloning, and publishing websites, funnels, and forms within GHL Sites
• Ensure proper tracking integrations (Pixel, Google Analytics, Tag Manager)

AI Tool Integration

• Manage AI chatbots and assistants configured within the GoHighLevel platform
• Basic prompt engineering and settings for AI assistants used in CRM and marketing

Maintenance & Support

• Monitor platform uptime and resolve client technical queries
• Liaise with GoHighLevel support when required for escalations
• Maintain documentation of processes, logins, and configurations

Collaboration

• Coordinate with marketing and automation teams for project implementations
• Support onboarding of new clients with end-to-end technical setup

Experience Requirements:

Minimum 2-4 years of experience in:

• CRM or SaaS platform administration
• GoHighLevel, ActiveCampaign, HubSpot, or similar tools

Experience with:

• Payment gateway integrations (Stripe, Razorpay)
• Telephony setup (Twilio or similar)
• Website builders or funnel platforms (ClickFunnels, GHL Sites)

Bonus if:

• Exposure to AI tools like ChatGPT, Botpress, ManyChat, or similar
• Basic knowledge of APIs, webhooks, and integrations
• Familiarity with white-label SaaS management

Technical Skills Required:

Essential:

• GoHighLevel platform (sub-accounts, SaaS mode, CRM workflows)
• DNS, domains, SSL, email SMTP settings
• Telephony and SMS integrations (Twilio)

Desirable:

• Basic HTML/CSS for minor edits
• Knowledge of AI chatbots configuration
• Zapier or Make (Integromat) for automations

Qualifications:

Bachelor’s degree in Computer Science, IT, or related field

Relevant certifications in CRM/SaaS administration are a plus

Soft Skills:

• Strong problem-solving skills
• Process-oriented approach
• Attention to detail
• Excellent communication in English
• Ability to manage multiple projects and deadlines

Employment Type:

Full-time / Contract / Freelance (based on candidate suitability)

Compensation:

Competitive as per industry standards. To be discussed based on experience.

Be part of a fast-growing AI and Automation company

Work with international clients and advanced tech platforms

Opportunity to grow into Project Management / Tech Lead roles in SaaS

Flexible working with remote options

Job Type: Full-time

Pay: ₹60,000.00 - ₹80,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Work from home

Schedule:

• Monday to Friday
• UK shift

Supplemental Pay:

• Performance bonus

Work Location: Remote