T&T - Customer - CS&D - Senior Consultant | Business Analyst | Mumbai

our potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The Team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.

Job Description:

As a Senior Consultant in our Customer Strategy & Applied Design (CS&D) Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

• You must be a hands-on self-starter with a structured thinking / problem solving mindset and one who is comfortable dealing with a high level of ambiguity
• Your experience in Financial Services sector in India may have been gained either as a Management Consultant and / or as an Industry professional who has worked in a wide variety of roles that helps you to understand the strategic drivers without losing sight of the operational rigour
• You may have worked with clients in India, the Middle East or South East Asian markets and may have exposure to either the Banking/NBFC, Payments or the Insurance industry
• You may have worked with clients in the financial services domain on optimizing their existing processes, products and services through operational, digital or strategic transformations
• You must have a strong appreciation of emerging Digital technologies and their impact on Financial Service business models
• Responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement
• Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
• Participate in the development and presentation of proposals for business development activities
• You may have a basic understanding of certain compliance procedures and policies for Banks/Insurance or Wealth Management firms

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.