Overview
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Title: Role – Business Analyst
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
About the team: Gathering, interpreting and use complex data to develop actionable steps to improve Merchant experience, processes and optimize results. Assesses company needs, receiving robust information and analyzes it, looking for trends or areas for improvements.
About the role:
- This role is a good mix of strategy & execution
- Managing a team of Business Analysts and Data Analysts
- Manages the daily activities of the team responsible for identifying business trends and problems through big data analysis
- Oversees the interpretation of results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining
Expectations/ Requirements
- Track internal KPI’s and suggest improvements based upon the insights
- Demonstrated ability to develop professional relationships and interact with all levels of internal & external vendors
- Strong analytics skills & able to do analysis based upon business requirements
- Work with department managers to create data collection guidelines for internal use
- Able to perform analysis for higher management and regular dashboards
Superpowers/ Skills that will help you succeed in this role
- More than 3 - 5 Years of Experience in data management & dashboards
- Candidate from Fintech/payments background will be preferred
- Proactively suggest changes to be made in the system/process based upon his analysis
- Manipulate data using data analysis tools to discover insights
- Prepare technical reports by collecting, analyzing and summarizing information and trends
- Detail oriented, analytical and inquisitive
- Excellent skills in working with Microsoft Excel, Microsoft Power Point , Google Data Studio & SQL/Hive
- Defines and collects metrics to update how the project/operation is progressing
Why join us:
We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!